collections specialist.west palm beach, floridaposted 1 day ago job detailssummary$24 - $26 per hourtemp to permno requirementscategorybusiness and financial operations occupations reference AB_5046659 job details

Job Title:

Collections Specialist Location:

Palm Beach Gardens, FL (On-site)

Pay Rate:

$24.00 - $26.00 / hour (DOE)

Job Type:

Full-Time (Monday - Friday, 8:00 AM - 5:00 PM) Ready to Make an Impact? Are you a proactive communicator who loves solving puzzles and keeping business moving forward? We are a leading statewide distributor looking for a sharp, customer-focused Collections Specialist to join our team in Palm Beach Gardens! If you bring a positive attitude, top-tier negotiation skills, and a talent for building great relationships—even when discussing past-due balances—we want to talk to you. You won't just be collecting payments; you'll be the bridge that keeps our operations running smoothly and our clients happy. Who you are

Phone Confidence:

You are naturally energetic, professional, and comfortable reaching out to clients over the phone.

Tech-Savvy:

Proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn new ERP systems.

Detail & Accuracy:

Nothing slips past you; you take pride in accurate records and organized follow-ups.

Master Communicator:

 Verbal, written, and negotiation skills wrapped in exceptional customer service.

Reliable Background:

A stable work history demonstrating a track record of dependability and consistency.

salary:

$24 - $26 per hourshift: Firstwork hours: 8:30 AM - 5

PMeducation:

No Degree RequiredResponsibilities Be the

Voice of Resolution:

Make 30-35 outbound calls daily, taking inbound calls through our phone system, and assisting clients with their billing questions.

Problem Solve & Negotiate:

Uncover the root cause of invoice disputes, work through billing bumps, and negotiate fair payment schedules or collect overdue amounts.

Put On Your Detective Hat:

Use credit tools, online databases, and search resources to locate clients who have updated their contact details or addresses.

Process Secure Payments:

Safely handle payments over the phone or guide clients through our self-service online payment portal following PCI guidelines.

Keep Precise Records:

Document every client interaction, call attempt, and payment milestone directly in our ERP system. Support the

Team:

Handle clerical tasks like sending missing documents, filing correspondence, and submitting regular status reports on unpaid accounts. SkillsConsumer CollectionsCommercial CollectionsCollectionsVerbal CommunicationResponsivenessQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.