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at United Site Services in MERIDIAN, Idaho, United States
Solutions Group Specialist
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Based on Idaho data
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What they do
A Billing Specialist performs administrative work at financial institutions and banks that handle bills, receipts, and invoices. Manages the status of client accounts and tracks financial records, charges, and receipts of the accounts.
$46,406 / year median in Idaho
+5% projected growth
Job Description
at United Site Services in MERIDIAN, Idaho, United States Job Description About USS United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Primary Purpose The Solutions Group Specialist is responsible for managing the quote to cash process for Solutions Group clients, ensuring customer satisfaction and the elimination of credits. The specialist delivers seamless order-to-cash experience, ensuring customer's requests from sales, service and billing are handled with speed, efficiency, clarity, and quality. Essential Functions
- Responsible for the end-to-end account management of assigned Solutions group book-of
- business
- Collaborates effectively with Customer Onboarding team to ensure orders are accurately assigned to the appropriate customer accounts
- Owns the complete order lifecycle through effective management of quote to order conversions, order amendments, quoting, invoice validation and collection assistance
- Acts as liaison between internal and external customers to ensure customers' needs are met and an excellent service is delivered
- Oversees management of purchase orders, purchase order funds, general pricing and contracts.
- Reviews invoices for accuracy around pricing, products and service frequencies prior to releasing to customer
- Monitors outstanding bills to ensure on timely payments received
- Serves as a subject matter expert for USS products and services
- Performs other duties as assigned