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RH
Robert Half
Accounts Receivable Analyst
Career Insights for Billing Analyst
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Based on Massachusetts data
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What they do
A Billing Analyst performs analytical and administrative work at financial institutions and banks that handle bills, receipts, and invoices. Analyzes the status of client accounts and keeps track of non-payments and other billing issues and trends.
$63,861 / year median in Massachusetts
-4% projected decline
Job Description
We are looking for an Accounts Receivable Analyst to join our team in the Shirley, Massachusetts area. This role supports the full receivables cycle, from billing and payment posting to account research and reporting, while helping maintain accurate financial records. The ideal candidate brings strong organizational ability, careful attention to detail, and the communication skills needed to work effectively with customers and internal teams to resolve account questions.
Responsibilities:
- Create and distribute customer invoices accurately and on schedule.
- Apply incoming payments, record cash receipts, and confirm postings against daily bank deposit activity.
- Review customer accounts to identify billing issues, payment discrepancies, and outstanding balances, then take appropriate corrective action.
- Communicate with customers to address account questions, follow up on collections, and support timely payment resolution.
- Maintain current account records by updating customer details such as company names, contact information, and related account changes.
- Partner with accounting and management staff to research exceptions, evaluate payment plan variances, and secure approval for applying available credits.
- Prepare aging schedules and other account status reports to support monitoring and decision-making.
- Assist with deposit verification, invoice support documentation, and monthly reconciliation activities related to revenue and receivables.