Billing & Collections Specialist - Law Firm - Worcester, MA Roessel Joy is seeking a Billing & Collections Specialist to join a collaborative professional services firm. This role is responsible for managing billing, collections, accounts receivable, and client account maintenance while partnering closely with attorneys and internal teams. Responsibilities Manage the full-cycle billing process, including invoices, adjustments, transfers, and electronic billing. Contact clients regarding outstanding balances and maintain accounts receivable. Partner with attorneys to resolve billing issues and track unbilled revenue. Process client payments, apply cash receipts, and generate account statements. Maintain client and matter records within the billing system. Assist with month-end billing activities and reporting. Communicate professionally with clients and internal stakeholders regarding billing and collections. Qualifications Bachelor's degree preferred. Experience in billing, collections, or accounts receivable within a professional services environment; law firm experience is a plus. Strong understanding of billing, collections, and accounting principles. Proficiency in Microsoft Excel and Microsoft Office. Experience with legal billing software (SurePoint, ARCS, or similar) is preferred. Excellent organizational, communication, and problem-solving skills with strong attention to detail. Excellent opportunity to join a stable organization offering long-term growth and a collaborative team environment. RJAF123

Pay:

$30.00 - $35.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid sick time Paid time off

Work Location:

In person