Experienced Dental Insurance & Billing Coordinator - 5+ Years Required Bass & Watson Family Dental | Apex, NC We are looking for an experienced Dental Insurance & Billing Coordinator who already knows this job and can step into the role with minimal training. A minimum of 5 years of hands-on dental insurance and billing experience is required. This is not an entry-level front desk position, and general medical billing or administrative experience does not substitute for dental insurance experience. If you are comfortable reviewing EOBs, obtaining and interpreting PTEs, working an insurance aging report, following up on unpaid claims, correcting rejected claims, handling denials and appeals, and determining why a claim was paid differently than expected, we would like to talk with you. What You'll Be Responsible For You will take ownership of the insurance and billing side of our practice, including: Verifying dental benefits and obtaining detailed PTEs/pre-treatment estimates Accurately entering insurance benefits, limitations, frequencies, deductibles, maximums, and coverage percentages Reviewing EOBs and posting insurance payments accurately Understanding COB , downgrades/alternate benefits, frequency limitations, missing-tooth clauses, waiting periods, and other common plan limitations Submitting clean dental claims with the appropriate narratives, radiographs, intraoral photos, perio charting, and other attachments Following up on outstanding and unpaid claims Working the insurance aging report consistently and keeping aging under control Researching underpayments and discrepancies between expected and actual insurance payments Correcting rejected claims and resubmitting them promptly Managing denials, appeals, and requests for additional information Communicating with insurance carriers regarding claim status, benefits, and payment issues Identifying when a claim has stalled and knowing what needs to happen next Helping ensure patient estimates are based on the best insurance information available Maintaining accurate insurance notes and documentation in the patient account You Should Already Know How To Do This We are specifically looking for someone with at least 5 years of recent dental insurance/billing experience who can confidently answer questions such as: Why didn't this claim pay? Was the procedure downgraded? Has the deductible been met? Is there a frequency limitation? Is COB affecting payment? What documentation is the carrier asking for? Why is this claim still sitting in insurance aging? Should this be corrected and resubmitted, appealed, or followed up on? If those are routine questions in your current or previous role, you may be exactly who we're looking for. What We're Looking For In addition to experience, we want someone who is: Extremely organized and detail-oriented Persistent about following claims through to resolution Comfortable making insurance follow-up calls Accurate with numbers and account balances Able to recognize when something on an EOB or account doesn't make sense Proactive rather than waiting for someone else to identify a problem Positive, dependable, and easy to work with Professional with patients and teammates Someone with a good sense of humor who enjoys being part of a team Dental software experience is required; Eaglesoft experience is strongly preferred. Required Experience 5+ years of dental insurance and billing experience is required. Please do not apply if your experience is primarily in medical billing, general office administration, reception, or if you have only limited exposure to dental insurance. We are specifically seeking someone who has personally managed dental claims, EOBs, insurance aging, denials, appeals, benefit verification, and insurance follow-up. When You Apply Along with your resume, please briefly describe your experience with dental insurance aging, EOBs, PTEs, claim follow-up, and denials/appeals . We are intentionally looking for an experienced dental insurance professional, and we look forward to hearing from someone who enjoys getting claims paid correctly and keeping the insurance side of a dental practice running smoothly.

Pay:

$29.00 - $34.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Paid time off

Experience:

Dental Insurance:

5 years (Required) Dental office: 5 years (Required)

Work Location:

In person