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Robert Half

Accounts Receivable Analyst

Career Insights for Billing Analyst

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What they do

A Billing Analyst performs analytical and administrative work at financial institutions and banks that handle bills, receipts, and invoices. Analyzes the status of client accounts and keeps track of non-payments and other billing issues and trends.

$51,442 / year median in Ohio

-8% projected decline

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Job Description

We are looking for an Accounts Receivable Analyst to support daily receivables operations for a Long-term Contract assignment based in Akron, Ohio. This role is ideal for someone with hands-on experience in cash application, collections, billing, and account research who can manage priorities with accuracy and strong follow-through. The position works closely with internal teams and customers to keep accounts current, address payment issues, and support month-end activities in a fast-paced environment.
Responsibilities:
  • Apply incoming customer payments promptly and accurately, investigate unmatched receipts, and maintain reliable daily cash tracking records.
  • Drive commercial collection efforts by monitoring outstanding balances, following up with customers, and promoting timely payment resolution.
  • Respond to accounts receivable questions from internal partners and external customers with clear, accurate, and timely support.
  • Review billing activity, prepare invoice-related adjustments such as debit and credit memos, and help ensure recurring invoice processing is completed successfully.
  • Partner with the Accounts Receivable Manager to resolve complex account concerns, disputes, and escalated payment issues.
  • Analyze short pays and deduction trends by evaluating customer history and identifying issues tied to pricing, shortages, fees, discounts, or rebate activity.
  • Use banking platforms and related tools to review cash transactions, access remittance details, and support letter-of-credit-related activities where needed.
  • Assist with journal entry adjustments, account analysis, audit documentation, and month-end close tasks connected to receivables operations.
  • Identify opportunities to improve workflow efficiency, strengthen controls, and support better accounts receivable processes across the team.