Billing Specialist $25/HR Avon Lake, OH Onsite, (M-F)

Billing Specialist Overview:

Our client is seeking a detail-oriented Billing Specialist to support the service operations team by ensuring accurate and timely invoicing for completed work. This individual will work closely with technicians, operations, and customers to maintain billing accuracy, resolve discrepancies, and contribute to an efficient payment process.

Billing Specialist Responsibilities:

Review completed work orders and service documentation to ensure invoices are complete and accurate. Verify labor, travel, parts, and additional charges before processing customer invoices. Partner with technicians, dispatch, and operations teams to resolve missing or inaccurate job details. Prepare and issue invoices in accordance with customer contracts, pricing agreements, and billing requirements. Submit invoices through customer billing portals when applicable. Respond to customer questions regarding invoices and assist in resolving billing concerns. Monitor outstanding invoices and collaborate with customers to support timely payment. Maintain organized billing records and provide documentation when needed for audits or internal review. Identify billing issues or trends and communicate recommendations for process improvements. Qualifications Associate degree or better required Minimum of 2 years of billing, invoicing, accounting support, or administrative experience. Comfortable using Microsoft Office, particularly Excel and Word; experience with ERP systems such as Workday is a plus. Strong attention to detail with the ability to prioritize multiple tasks in a fast-paced environment. Excellent communication, problem-solving, and organizational skills. Ability to work independently while collaborating effectively with cross-functional teams. #INDGB