Customer Service / Billing Specialist Join my client, a fast-growing security technology company supporting construction sites and data centers, as an Customer Service / Billing Specialist. This is a unique operations-focused role for someone who enjoys managing details, working across multiple systems, and owning a process from beginning to end. With significant growth ahead, this is an opportunity to join a relaxed, dependable team where you'll be trusted to manage your work independently and play an important role in the order-to-cash process. Why You Should Apply Join a growing $15M organization backed by private equity with plans to scale significantly Competitive salary of $60,000-$65,000 Hybrid schedule after training with Mondays and Fridays in the office and Tuesday through Thursday remote Work with an experienced, supportive team that values open communication and independence Gain exposure to Salesforce, QuickBooks, NetSuite, customer portals, and other operational systems What You'll Be Doing as an Customer Service / Billing Specialist Manage customer orders from start to finish across multiple systems and operational steps Review incoming sales orders and move information from Salesforce through invoicing, billing, and fulfillment systems Determine customer billing requirements, including invoices that must be submitted through customer-specific portals Track prepaid and payment-term transactions through payment and invoicing to support accurate revenue recognition Coordinate cellular service activation, renewals, expirations, and shutoffs associated with customer equipment Maintain accurate customer and order information across multiple systems and reconcile discrepancies when needed Partner with Sales, Accounting, Customer Success, Supply Chain, and other teams to resolve order and billing issues Assist with customer billing questions, collections, payment processing, service renewals, and related requests About You as an Customer Service / Billing Specialist 2+ years of order processing, sales order management, administrative operations, billing, or similar experience Comfortable moving between multiple software platforms throughout the day without losing track of where transactions stand Experience with Salesforce and QuickBooks is preferred; NetSuite experience is a strong plus Highly organized and detail-oriented with the ability to manage a high-volume workload and shifting priorities Able to work independently, take ownership of assigned work, and recognize what needs to happen next without constant direction Strong written and verbal communication skills with a professional approach to customers and internal teams Billing, invoicing, collections, or payment-processing experience is helpful but can be developed for someone with strong order-processing skills If you enjoy keeping complicated processes organized and want a role where you can take ownership of an order from beginning to end, this is an excellent opportunity to join a growing organization and become an important part of its Finance and Operations team.

Pay:

$28.00 - $32.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid sick time Paid time off Vision insurance

Work Location:

Hybrid remote in Morrison, CO 80465