Collections Representative Beacon Hill Staffing Group - 3.8 Addison, TX Job Details Full-time 17 hours ago Benefits Dental insurance Vision insurance Qualifications High school diploma or GED Full Job Description Our client is seeking a customer-focused Collections Representative to join their growing team. This position is fully on-site in Dallas, TX (75240) and ideal for someone who enjoys helping customers find solutions, thrives in a fast-paced call environment, and has experience managing past-due accounts while maintaining a professional and respectful approach. Key Responsibilities Contact customers regarding overdue consumer accounts and work toward payment resolution. Handle a high volume of inbound and outbound calls daily. Negotiate payment arrangements and discuss available options with customers. Provide excellent customer service while maintaining positive customer relationships. Update account records and document customer interactions accurately. Research and locate updated customer contact information when needed. Follow company policies, industry regulations, and compliance standards. Maintain confidentiality of customer and account information. Qualifications 2+ year of collections, accounts receivable, or related customer service experience. Previous call center experience preferred. Comfortable managing a high volume of phone-based communication. Strong communication, negotiation, and problem-solving skills. Proficient with Microsoft Office and basic computer applications. High school diploma or equivalent required. Bilingual abilities are a plus. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents:

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™