Manager, Collections - Primary Care and Specialties

Position Summary The Collections Manager for the Specialty Physician Revenue Cycle is responsible for managing, supervising and coordinating the physician and hospital collection functions of the Specialty Physician Revenue Cycle in accordance with health system policies and regulatory requirements. Collections manager will be over the primary care and specialty facilities. The Collections Manager provides leadership while establishing and promoting the achievement of goals to improve the Specialty Physician Revenue Cycle. The Collections Manager searches for innovative ways to increase productivity, integrate technology, and improve staff performance while promoting a positive work environment. This position will work closely with the coding manager, chargemaster and PB coding director, other collection manager and/or pre-bill and eligibility managers. They will use data analytics to run and monitor monthly financial reports while tracking and trending the monthly KPIs. Education Bachelors - Preferred Experience 3-5 Years Extensive Work Experience within Patient Accounts Setting(s). - Required Three to five years in Management capacity overseeing Physician's Billing, Follow-up and Collections, with a good track record in all three areas. Experience with Federal and State Medicare and Medicaid regulations and Managed Care contracting. No less than 5 years' experience with Physician's billing, preferably for a multi-specialty practice. License & Certification None Required Core Job Functions Significant billing and/or payer issues are communicated. Coordinates financial reporting, analysis for monthly reports. Hires, trains, counsels, disciplines and terminates staff as needed. Responsible for updating co-worker files such as performance evaluations, clinical competencies, job descriptions, organizational chart, net learning module and site orientations. Ensure system and HR policies and procedures are adhered to in all assigned practices. Monitors and provides feedback on demographic and insurance registration errors. Monitors and reports on insurance verification omissions by office staff. Monitors and reports on cash collections by office staff. Tracks, trends, and achieve department level goals to include cash goals and KPIs for the Specialty Physician Revenue Cycle.