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COMMUNITY TRUST BANK INC

Loan Collector

Pay: Not specified

Posted: 3 weeks ago

Location: Pikeville, KY (Onsite)

Last Updated: 2 hours ago

Hours: Full-Time

Expires: 10/15/2026

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Based on Kentucky data

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What they do

A Collections Manager manages staff that record and process collections at a bank or financial services company. Ensures that checks presented to a bank clear and the amount is debited to the bank and credited to a customer account. Manages collection accounts for a bank, creditor loan company or collections agency. Tracks the amounts owed by a customer that has fallen behind on bill payments and negotiates re-payment.

$73,285 / year median in Kentucky

-10% projected decline

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Job Description

Loan Collector at

COMMUNITY TRUST BANK INC

Loan Collector at

COMMUNITY TRUST BANK INC

in Pikeville, Kentucky Posted in 19 days ago.

Type:

Full-Time Job Description:

JOB RESPONSIBILITIES

Contact borrowers with past-due accounts by phone or mail to request payment. Negotiate extensions and modifications of loans, and arranging payment schedules. Review assigned accounts to determine if collection methods have been effective. Recommend to collections manager accounts to review for special handling or intensified collections actions. Maintain accurate and complete records on past-due accounts and collections actions. Ensure that loan collections actions on assigned accounts are appropriate and timely, and that established policies and procedures are observed. Ensure all actions performed are in compliance with government regulations and organizational policies and procedures.

SKILLS/KNOWLEDGE AND ABILITIES/EXPERIENCE

Position normally requires a high school diploma or GED plus such practical knowledge and skills as would be learned on the job. Over six and up to twelve months of experience. Driver's License. Excellent Oral and Written communication skills. Proficient PC Skills. Excellent organizational skills. Knowledge of policy and procedures of Community Trust Bank. Excellent telephone skills.

WORKING CONDITIONS

Normal Office Conditions. Some travel required. The above statements are intended to describe the general nature and level of work to be performed by personnel assigned to this job. This information is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this position.