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Credit Administrator
Career Insights for Collections Manager
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Scorecard
Based on North Dakota data
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What they do
A Collections Manager manages staff that record and process collections at a bank or financial services company. Ensures that checks presented to a bank clear and the amount is debited to the bank and credited to a customer account. Manages collection accounts for a bank, creditor loan company or collections agency. Tracks the amounts owed by a customer that has fallen behind on bill payments and negotiates re-payment.
$72,283 / year median in North Dakota
-7% projected decline
Job Description
- 3.
Responsibilities:
Manage collection process including evaluating customer accounts, reviewing age trials, credit limits, and contacting customers for payment. Answer calls and emails regarding customer accounts throughout the day. Review, verify, enter credit applications into the system; determines if an account should be opened for a line of credit or declined. Review Sales Agreements information and input into system to set up new customer numbers. Work on various Receivable items including coding and depositing checks, inputting credit memos, refunding overpayments. Contact customers when payments do not match up with what is invoiced. Review and post credit card transactions for all locations. Maintain all customer accounts. Review and post credit card transactions for all locations Works within and promotes vision, mission, and values of BMC. Performs other duties as assigned.Qualifications:
Associates or Bachelor's degree in Accounting or Business Administration with Accounting emphasis or equivalent training and experience required. Collections experience preferred. Negotiation experience preferred. Must be able to effectively communicate with individuals both verbally and written. Must be able to multi-task and maintain time management. Excellent attention to detail is required. Ability to think strategically, make decisions, develop relationships, handle conflict, negotiate, present ideas, and use resources effectively. Maintain a clean driving record. Maintain accurate and consistent work. As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package: 10% Annual Retirement Employer Contribution, with an Additional 5% Discretionary Employer Contribution Health Insurance- 3 plan options Health Savings Account
- Employer contribution up to $1,300/year Dependent Care Flex Spending Account Dental Insurance
- 2 plan options Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Employer-paid Short-Term Disability Coverage
- 60% of base pay/salary Long-Term Disability Coverage Maternity / Paternity Benefits Holidays Paid Time Off (PTO) 401(K) Plan Employee Assistance Program (EAP)
- including Health Coaching SmartDollar
- employer-paid financial planning program Legal Shield/ID Shield products Voluntary Benefit options
- Cancer Insurance/Accident/Hospitalization EOE/Vet/Disability #LI-Onsite