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PROCOLLECT INC
Collection Supervisor
Career Insights for Collections Manager
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Based on Texas data
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What they do
A Collections Manager manages staff that record and process collections at a bank or financial services company. Ensures that checks presented to a bank clear and the amount is debited to the bank and credited to a customer account. Manages collection accounts for a bank, creditor loan company or collections agency. Tracks the amounts owed by a customer that has fallen behind on bill payments and negotiates re-payment.
$67,364 / year median in Texas
-7% projected decline
Job Description
More Like This
Between $35k and
$47k
Per Year DOE (Depends on Experience)
Position range in Dallas County $32k•$47k Per Year Collection Supervisor
PROCOLLECT INC
Occupation:
Bill and Account CollectorsLocation:
DALLAS, TX
•75243-4579Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description ShiftPosted:
07/17/2026 Positions available: 3Source:
WorkInTexasWeb Site:
WorkInTexas Onsite /Remote:
Work onsite all of the timeUpdated:
08/27/2026Expires:
10/01/2026 Job #: 17042631 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 1 Month(s) Age 18 and up Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Help for .GET HIRED AND RECEIVE A
$3,000.00 SIGNON BONUS
•3 years of Debt Collection experience required•Collection Supervisor ProCollect's Collection Supervisors are self starting salaried collectors who have a strong desire to earn additional money. We provide a competitive salary and benefits package that includes medical, dental and vision coverage. We are actively seeking individuals who are energetic team players with a firm manner of communication and a positive mental attitude. If this describes you, this is the opportunity you should pursue!JOB RESPONSIBILITIES
As a Collection Supervisor with ProCollect, you will carefully adhere to policies, procedures, and laws related to consumer collections. Additional responsibilities of the Collections Supervisor include: Working past due accounts via phone Handling escalated calls Maintaining accurate collection notes on past due accounts Providing general supervision and training of a collection floor Operating a collections database in a Windows-based operating system Communicating professionally with consumers and team members Coordinating supervisor duties Evaluating and monitoring employees performance Assisting with interviews Implementing company policies and procedures All other duties as assignedJOB REQUIREMENTS
As a Collections Supervisor with ProCollect, you must possess excellent negotiation, telephone communication skills, and an inner drive to succeed. Additional requirements for the Collections Supervisor include: Ability to thrive in a fast-paced quota-driven work environment Available to work a rotating shift for collection floor coverage Collection floor hours are as follows: Monday•Thursday:
8:00am•8:00pmFriday:
8:00am•6:00pmSaturday:
8:00am•3:00pm Strong verbal and written communication skills to include phone etiquette in a professional collection environment Goal oriented Must meet daily, weekly, and monthly goals Must be punctual and dependableRequired Experience:
Debt Collections:
3 years Minimum of verifiable Collections experience.Job Type:
Full-time Benefits:
Dental insurance Health insurance Opportunities for advancement Paid time off Paid training Parental leave Vision insuranceBenefits
- Paid Time Off (PTO)
- Professional Development
- Bonuses/Stipends
- Health Insurance