Our client is seeking an Operations Support Specialist to support their Life Insurance Operations team. This entry-level role is ideal for a detail-oriented professional who enjoys working with data, maintaining accurate records, and supporting operational processes in a fast-paced financial services environment.

Responsibilities include entering and updating information across multiple systems, performing system hygiene and data maintenance activities, supporting account servicing requests, processing incoming and outgoing mail, answering and routing calls, and assisting with additional operational projects as needed. The ideal candidate is organized, accurate, and able to manage repetitive tasks while maintaining a high level of quality and attention to detail.

Responsibilities:

• Accurately input, review, and update client, policy, and account information across multiple business systems.
• Carry out routine data quality checks and record maintenance activities to help ensure complete and reliable information.
• Assist with servicing-related administrative requests by preparing updates and supporting account maintenance tasks.
• Manage incoming and outgoing mail handling, including sorting, processing, and distribution of operational documents.
• Respond to incoming phone calls professionally and direct inquiries to the appropriate team members.
• Provide day-to-day support for operational assignments and assist with additional administrative projects as business needs arise.
• Handle sensitive customer and policy information with discretion while following established confidentiality standards.