Job Summary We are seeking an experienced Eligibility Clerk for a temp-to-hire opportunity in Pleasanton, CA with a progressive third-party administrator supporting union health and welfare benefits. This role is ideal for a detail-oriented, customer service professional with experience in medical, insurance, benefits, eligibility, or claims administration. The Eligibility Clerk will support members and participants by handling customer service calls, preparing enrollment packets, processing applications, and maintaining accurate eligibility documentation. This is a strong opportunity to join a fast-paced, team-focused environment where professionalism, reliability, and excellent service are valued. Candidates will appreciate a supportive workplace with collaborative leadership, positive teamwork, and the potential for long-term career stability. The environment is well suited for someone who is organized, dependable, service-driven, and comfortable managing time-sensitive administrative work. Key Responsibilities Answer incoming customer service calls and return calls in a timely, courteous, and professional manner. Prepare enrollment packets and related eligibility documentation for members and participants. Mail, receive, review, and process applications accurately and within established timelines. Support eligibility, benefits, and member service workflows in a fast-paced administrative environment. Maintain organized records and follow internal procedures to ensure accurate processing. Assist with miscellaneous administrative duties and special requests as needed.

Compensation and Benefits Salary:

$76,585 per year.

Job type:

Temp-to-hire.

Location:

Pleasanton, CA. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1038