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Robert Half

Provider Relations Specialist

Career Insights for Enrollment Specialist

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What they do

An Enrollment Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. Assists eligible applicants with enrolling in a program.

$56,414 / year median in California

+8% projected growth

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Job Description

A Healthcare company is seeking a Provider Relations Specialist to support a healthcare team with a high-volume backlog and ongoing provider support needs. The Provider Relations Specialist is ideal for professionals with experience in provider relations, provider enrollment, and healthcare credentialing who can step in quickly, build strong provider partnerships, and help improve operational workflow.
Key Responsibilities:
Serve as a primary point of contact for providers regarding enrollment, participation, credentialing status, and general support needs. Build and maintain positive working relationships with providers and internal departments to support timely issue resolution. Assist with provider onboarding, enrollment documentation, and follow-up on outstanding requirements. Respond to provider inquiries related to network participation, application status, demographic updates, and required documentation. Coordinate with internal teams to resolve provider concerns, discrepancies, and service issues efficiently. Maintain accurate provider records and ensure updates are reflected in internal systems and databases. Support credentialing and recredentialing processes as needed. Based on general knowledge.

Help reduce departmental backlog while maintaining strong service levels and attention to detail. Ensure activities are completed in alignment with payer requirements, compliance standards, and internal policies.
Benefits:
Health, Dental, Vision, 401k, and Sick Time Off.