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Delaware State University

Academic/Eligibility Certification Specialist

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What they do

An Eligibility Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. May assist eligible applicants with enrolling in a program.

$53,028 / year median in Delaware

+22% projected growth

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Job Description

Academic/Eligibility Certification Specialist  Salary $60,000.00 - $66,000.00 Annually Location DSU Main Campus, 1200 N Dupont Highway, Dover Job Type Professional Job Number 2025-00458 Division Office of Student Success Opening Date 08/14/2026 DESCRIPTION BENEFITS General Description of the Position Delaware State University seeks to hire an Academic Certification Specialist as a part of the Academic Support Services for Student Athletes. This position will work under the supervision of the Director of Academic Services for Student Athletes and in collaboration with the students, coaches, staff, registrar, academic departments, and academic advisement. The Academic Certification Specialist is expected to advance and manage all aspects of the academic certification process and transfer evaluation. This person is expected to have demonstrate knowledge of NCAA Division I Eligibility Rules & Regulations and is expected to provide acute support and oversight. This person will meet performance measures and deliverables in accordance with National Collegiate Athletic Association, Mid- Eastern Athletic Conference, and Delaware State University policies and procedures. Essential Functions & Required Knowledge, Skills and Abilities The following are the functions essential to performing this job: Oversee continuing eligibility of student-athletes & daily monitoring of full-time enrollment status of student-athletes. Ongoing Interpretation & Regulatory adherence to compliance to NCAA, MEAC, and other associated conferences eligibility requirements and advise student-athletes, academic staff, and coaches of those expectations. Prepare and ensure accuracy of eligibility checklists to be submitted to MEAC & other associated conferences office Conduct and/or assist with periodic trainings regarding athletic, academic and/or certification for coaches, faculty and staff. Assist with communication to coaches regarding team eligibility, assist with annual data collection, verification, and reporting of APR/GSR data as required by the NCAA Monitoring, maintaining & updating of our centralized data tool designed to update Coaches on PSA admission status, registration for NSO, documentation submission, scholarship information, etc. & Assess eligibility of incoming transfer student-athletes based on NCAA, MEAC, and other associated conferences, institutional policies, and procedures. Evaluate & research prior institution transcript to determine course substitution or course equivalences; ongoing communication with Primary Advisor & Department Chairs to determine the outcome. Assist in Admission-evaluate prospective student athletes and/or all prospective students academic background, process all admission applications and make decision on admissions based on DSU official criteria Assist in Degree works/Registrar office-transfer evaluation, transfer & credit process, graduation evaluation for all students and/or assist in day-to-day responsibilities of academic record maintenance. Regularly attend certification meetings with the Registrar to verify Progress Toward Degree, Credit Attainment & Course applicability per the Academic Certification Process. Serve as liaison with the Office of Strategic Enrollment, Department of Collegiate Athletics, Faculty& Faculty Athletic Representative, Associate Director of Academic Services for Student-Athletes, Athletic Academic Advisors & the National Collegiate Athletic Association regarding student-athlete matters. Attend monthly Chairpersons meeting with each College Orchestrate & Coordinate the compilation of required NCAA documentation; student files and NCAA data review Assist in the development of documentation, processes, and training materials intended to improve staff expertise and knowledge of the certification process. Other duties as assigned Required Knowledge, Skills, and Abilities The individual in this job must possess these skills and abilities or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation using some other combination of skills and abilities: Thorough knowledge and understanding of NCAA Division I Eligibility Rules & Regulations. Strong critical thinking, and problem-solving skills; judgment and decision-making ability. Strong ability to establish and maintain cooperative relationships with campus departments, and external agencies (NCAA). Ability to apply knowledge of NCAA policies & procedures to individual & team situations. Strong ability to anticipate a potential problem, write recommendations, present information, and implement plans. Strong ability to develop and design training materials intended to improve staff expertise and knowledge. Proven ability to assess and orchestrate the compilation of required NCAA documentation, student files and NCAA data review. Proven ability to collect, input, and update data within Compliance Assistant & Degree works Ability to analyze and evaluate the effectiveness of certification processes and to make recommendations for process improvement. Strong interpersonal and communications skills Demonstrated ability to work as part of a team Excellent verbal and written communications skills Working knowledge of current NCAA Applications (i.e. EC, transfer portal, CA) Working knowledge of student information systems (i.e. Banner) Demonstrated knowledge of NCAA and MEAC rules. Strong attention to detail and accuracy in work product Demonstrated commitment to high professional ethical standards. Demonstrated ability to multi-task and work in a fast-paced office setting Ability to organize and prioritize work and meet deadlines
Qualification Standards Education:
Bachelor's Degree required, Master's Degree (preferred) in Student Personnel, Organizational Leadership, Psychology, Counseling, Higher Education Administration, College Student Development, Education and/or Athletic Counseling preferred or related degree. Successful experience: Two (2) to five (5) years of compliance experience in a Division I athletics program. Working knowledge of Arms Database Performance Standards &