Graduate Admissions Specialist University of North Carolina Wilmington - 4.4 Wilmington, NC Job Details Full-time $43,940 - $48,823 a year 19 hours ago Qualifications Customer communication Full Job Description Please see Special Instructions for more details.
PLEASE NOTE
This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered. This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Student Services Specialist Working Title Graduate Admissions Specialist Competency Level Journey Home Department Graduate School - 31000 Primary Purpose of Organizational Unit The Graduate School is responsible for all administrative aspects of the university's graduate programs. The chief officer is the Dean of the Graduate School. Primary functions of the Graduate School include monitoring and periodically reviewing all existing programs to ensure that their standards and performance are of the highest quality, identifying and developing new programs that are consistent with regional and national needs, providing logistical support necessary to facilitate the student's graduate experience, supporting the research and creative activities of faculty and students through workshops, innovative programs, and funding opportunities, and promoting communication and cooperation among various academic units within UNCW and the university system. The graduate school admissions team provides comprehensive applicant services. College Graduate Continuing and Lifelong Ed - 310 College College/School Information University Information The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering. The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "
Doctoral Universities:
High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since 1969. Location of Workplace Main UNCW Campus Brief Summary of Work for this Position The Graduate Admissions Specialist provides comprehensive support for the graduate admissions process, ensuring accuracy, compliance, and exceptional service to prospective students. This role manages application workflows and maintains data integrity across multiple systems. The position often serves as the first point of contact for applicants and plays a critical role in representing UNCW's Graduate School.
Duties include:
Comprehensive Application Management Support:
Monitor applications and material throughout the admissions cycle to ensure timely progression and resolution of issues. Update and verify student application data between admissions systems; escalates complex cases. Communicate professionally with a diverse population of prospective students regarding program details, application requirements, status updates, missing documentation, and admissions decisions.
Data Management:
Utilize multiple systems and software to research, manage, and transfer data accurately. System troubleshooting and assisting campus users with the use of systems and resolution of technical issues. Enter and verify graduate application data. Use error reports to identify and correct missing or inaccurate data. Scan and upload supplemental application materials.
Other Duties:
Serve as a resource for prospective students, offering clear guidance on application requirements, program details, and admissions policies. Assist with documentation and recommend process improvements for graduate admissions procedures. Use of Slate system facets, including workflows, forms, queries, and communication templates. Maintain confidentiality of sensitive information and support efforts to identify potential fraud to protect student records and institutional data. Daily transmittal reconciliation for deposit of application fees. Perform additional tasks and projects as assigned. Minimum Education and Experience Requirements Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Preferred education, professional skills and experience Bachelor's degree and experience in higher education Knowledge in Ellucian Banner or other student information system Experience with Technolutions Slate or similar application management system Accuracy and attention to detail in a busy office environment Ability to interpret academic policies and procedures Possess excellent verbal and written skills Ability to address and resolve issues or questions Comfortable working in evolving processes and situations Willingness to learn and embrace new technologies Professional demeanor and commitment to exceptional customer service Required Certifications or licensure None
FTE 1.0 FTE
(40 hours per week) Months Per Year 12 Months Work Days Monday - Friday Work Hours 8:00 am - 5:00 pm Type of Position Permanent Anticipated Ending Date if Time-Limited Position Number 7868 Job Posting Date 09/04/2026 Posting Close Date 09/25/2026 Number of Openings Single Incumbent Special Notes to Applicants
PLEASE NOTE
: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered. This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. EEO Statement UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting https:
//jobs.uncw.edu/postings/40722 Applicant Documents Required Documents Resume Cover Letter Optional Documents