In This Role, You Will:

Review incoming referrals to ensure all required documentation is complete andaccurate. Communicate with physicians, referral sources, insurance companies, and patients to obtain missing information. Verify insurance eligibility, benefits, and coverage using payer portals and verification systems. Initiate and monitor prior authorizations when required. Confirm medical necessity and patient qualification according to payer guidelines. Accurately enter patient demographics, prescriptions, diagnosis codes, HCPCS codes, and billing information into the ERP system. Ensure documentation meets payer requirements and internal compliance standards. Collaborate with billing, documentation, customer service, and operations teams to ensure a smooth handoff for order fulfillment. Maintain accurate records of insurance verification, authorizations, and qualification details. Meet productivity and quality standards while maintaining exceptional attention to detail. Provide backup support for walk-in patients by answering questions related to referrals, orders, and documentation. Protect confidential patient information and maintain HIPAA compliance. Contribute to process improvements and support department initiatives. What We're Looking For High school diploma or equivalent required; Associate degree preferred . 1-3 years of experience in healthcare insurance verification, medical billing, or related field required . Previous experience with Durable Medical Equipment (DME) intake is strongly preferred . Experience verifying insurance benefits and obtaining prior authorizations required. Proficiencywith Microsoft Office and ERP or order management systems. Ability to multitask and prioritize in a fast-paced healthcare environment. Strong attention to detail with excellent organizational skills. Qualifications for Success Compassionate and patient-focused approach. Excellent verbal and written communication skills. Strong critical thinking and problem-solving abilities. Highly organized with exceptional attention to detail. Ability to work independently while collaborating with a team. Professional, positive, and dependable demeanor. Commitment to providing outstanding customer service to patients, referral partners, and coworkers. What You Get

Benefits That Go Beyond the Basics Comprehensive Health Coverage
Medical, Dental, and Vision insurance to keep you and your family well Future-Ready Retirement Plan
401K with 3% company contribution after one yearand1,000 hoursworked Time to Recharge
Generous PTO, Vacation, and 9 Paid Holidays Extra Support When You Need It
Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program Be Part of Something Bigger
Join an organization that values giving back through community programs Compensation $20.00
$23.00 per hour Shift Monday
Friday, 8:30am to 5:00pm Location Wheatfield, NY

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