WE have the position for you! Sequoia SD part of the AssuranceSD Family, a nationwide mission-driven company to making a positive difference in participants and their families' lives. We are looking for an FEA Enrollment Specialist who is the first point of contact for participants looking to work with Sequoia SD. The Enrollment Specialist is responsible for successfully onboarding new participants, workers, and vendors into the referred program, with compassion and excellent customer service. With strong attention to detail, the Enrollment Specialist is responsible for processing enrollment packets and entering data, ensuring the integrity of information received and entered into the system of record.

AssuranceSD Benefit Package Includes:

Competitive Pay Health insurance with Company Contributions HAS Holiday Pay Paid time off Dental insurance Vision insurance 401(k) with Company match Life insurance Long

•and Short-Term Disability insurance Parental leave

FMLA ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

Directly support Incoming enrollment up to 35 per month Contact the Participant and hired workers to arrange a meeting Assist the Participant and hired workers to complete all required Fiscal Agent Paperwork Maintain the enrollment until successful completion Data Entry of information into the correct system

•FMS, Arborsoft, Smartsheet Problem Solving Excellent Communication Skills

•Verbal and Written Tier one De-escalating skills Overcome Enrollment blockers, i.e., scheduling requests, EIN errors, etc Provide excellent customer service through quick follow-up and resolution to concerns and questions Office Mail Distribution

WHO YOU ARE

Flexibile and the Ability to pivot Willingness to raise a hand (helping with projects…) Learning agility (learning new skills over time) Asking for help or identifying issues Response to feedback (How it is received and actioned) Time Management Organized Moving multiple priorities forward Ability to schedule work and tasks to completion

POSITION QUALIFICATIONS

1-year relevant experience in FEA enrollment, Social Work, or Human Resource Management Computer knowledge

•Excel, Outlook, SharePoint, Teams Current Driver's License Hybrid office in Dana Point, CA

WHO IS ASSURANCESD

AssuranceSD is a mission-driven organization providing administrative services that enable individuals to take ownership of their personal care services, ensuring they receive quality and comprehensive care with minimal disruption. Our mission is to help strengthen communities by enabling individuals to elect and manage their care programs, including how, when, where, and who delivers these services. This allows care recipients to retain their dignity during often challenging times and ensures they receive the most appropriate services for their specific situation. Through facilitating self-directed home and community-based services, AssuranceSD improves the standard of home care available to aging seniors and individuals with special needs.

Equal Employer Opportunity Statement:

We are an equal opportunity workplace, committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

Disclaimer:

This job description outlines the general work required to execute core job responsibilities effectively. It is not intended to be a comprehensive inventory of all duties, responsibilities, expectations, and qualifications required of employees assigned to this job. Duties may change, and should be expected to change, at the Company's discretion, as the business and this role evolves. Nothing herein is intended or establishes a contract of employment or Employment Agreement whatsoever and all employment remains "at will." The signature below indicates you have read and understood this document, and again, is not intended in any way as an employment agreement or contract.

Pay:

$18.00

•$21.50 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance

Experience:

Case management: 1 year (Preferred)

Customer Service:

2 years (Required) Data entry: 2 years (Required)

Enrollment:

1 year (Required)

Work Location:

Hybrid remote in Dana Point, CA 92629