Position Summary:

We are seeking an Executive Assistant/Client concierge coordinator balancing administrative excellence with client centric focus. About the

Company:

With over 20 years of dedicating ourselves to our community, our family-owned and operated team at Emergency & Mold Specialists strives to provide our clients with safe and restored homes and businesses after a disaster. From building close customer relationships to ensuring every job is safely and efficiently completed, our qualified team can help you return to your everyday life. Certified by the Indoor Air Quality Association, we can give you the peace of mind needed after your home or business becomes unsafe for you and your loved ones. Usually responding to an urgent request within an hour, we hope to be your choice when you need prompt emergency service after a structural damage, flooding or mold infestation.

Key Responsibilities/Performance Objectives:

Manage calendars and appointments Excellent communicator with staff and clients Foster existing relationships and maintain core values Track and complete key projects milestones and metrics Communicate and schedule with subtractors Responsible for reviewing budgets and invoicing Prepare reports, presentations and correspondence as needed. Provide timely updates, coordinate schedule and ensure client satisfaction Manage client onboarding, surveys, reviews and follow up.

Education and Experience:

High School diploma or equivalent Minimum of 3 years experience as an executive assistant, client relations specialist or similar role ( Industry specific is a plus ) Exceptional organizational and multi tasking skills Strong written and verbal commutation skills Proficient microsoft office, google workspace and CRM Software. Customer Service orientation We at Emergency & Mold Specialists are committed to creating a healthier environment while restoring our clients' property and peace of mind. Commitment to

Diversity:

As an EOE committed to excellence within our community, the need for multi generational and multi cultural diversity has never been more present. Let's be "excellent" together. Paid holidays and birthday. Please send resume.

Job Type:

Full-time Pay:

$50,000.00 - $75,000.00 per year

Benefits:

401(k) Health insurance Paid time off Vision insurance

Work Location:

In person