Executive & Brand Operations Assistant Undra Celeste New York Newark, NJ Job Details Part-time | Contract From $25 an hour 2 hours ago Qualifications Customer communication Merchandising Shopify Fashion retail E-commerce Marketing operations Full Job Description Key Responsibilities E-Commerce & Customer Support Assist with Shopify product updates, inventory, customer information, and basic website maintenance Review the inbox weekly for customer issues that need to be resolved Help ship online orders and resolve customer service issues Pull customer and sales reports as needed Assist with organizing VIP, high-value, and customer outreach lists Work with the web developer to ensure all website images are formatted correctly Ensure inventory is updated quarterly in-store and online Marketing & Brand Support Assist with Founder-focused content shoots Organize creative assets, product photography, lookbooks, linesheets, and campaign materials Support social media and content coordination with internal and external team members Assist with influencer, stylist, press, and VIP outreach Manage sample pull requests via spreadsheet and Canva document Wholesale & Sales Support Prepare samples and materials for buyer appointments, markets, and presentations Assist with getting seasonal samples to the showroom Assist with local e-commerce and lookbook photoshoots Help maintain organized records of retailer contacts and opportunities Production & Inventory Coordination Organize samples and seasonal collection fittings, including scheduling models as needed Assist with inventory counts and organization of new seasonal inventory Ensure all new products have the necessary visual assets for the website Events, Pop-Ups, Editorial Photoshoots & Fashion Week Assist with managing brand events based on internal vs. external SOPs Assist with planning and executing fashion shows, pop-ups, trunk shows, market appointments, and community events Manage guest lists, RSVPs, vendor communication, product preparation, packing, and event logistics Provide on-site support when needed Assist with post-event organization and follow-up Studio & General Operations Help maintain an organized and professional studio/retail environment Coordinate incoming and outgoing packages, samples, returns, and shipments Run occasional local business errands Assist with special projects and unexpected needs that arise within a growing fashion company Assist with keeping the store, warehouse, and office organized and tidy Who We're Looking For You are someone who is: Extremely organized — details do not easily fall through the cracks Proactive — you see what needs to happen and take initiative Resourceful — when you don't know something, you know how to figure it out Reliable — if you say you will handle something, it gets handled A strong communicator — both written and verbal Comfortable with change — priorities can shift quickly in fashion and entrepreneurship
Preferred Experience:
2+ years of experience in administrative support, executive assistance, fashion, e-commerce, retail, marketing, or operations Experience supporting a founder, executive, entrepreneur, or small business is highly preferred Strong Google Workspace skills Experience with Shopify and/or Klaviyo is a major plus Experience with Canva, social media platforms, project-management software, or CRM systems is helpful
Pay:
From $25.00 per hour Expected hours: 30.0 per week