Executive Assistant, SNF Operations and Corporate Support

Executive Assistant -

SNF Operations & Corporate Support Location:

Garden Springs Corporate Office, Pepper Pike, Ohio Reports To:

Corporate Leadership Team Position Summary The Executive Assistant serves as a high-impact support partner to the Garden Springs executive team, assisting across a wide range of operational, administrative, and strategic initiatives. This role goes beyond traditional executive support. The ideal candidate brings prior experience within a skilled nursing facility (SNF) environment and can confidently support initiatives spanning HR, business office operations, vendor coordination, and corporate communications. This individual acts as a connector across departments and helps ensure follow-through on key priorities. Key Responsibilities Provide day-to-day support to executive leadership, including calendar management, coordination, and follow-through on key initiatives Draft and manage correspondence including offer letters, internal communications, and external messaging Assist with social media coordination and content posting aligned with company initiatives Coordinate with vendors and consultants, including contract follow-up and communication Support HR-related processes including recruiting coordination, onboarding, and offer letter preparation Assist with billing and revenue cycle follow-up, including coordination with facility business office teams Track and follow up on key deliverables across departments to ensure accountability and completion Support special projects including acquisitions, new facility onboarding, and operational initiatives Organize and maintain documentation related to compliance, contracts, and corporate records Serve as a liaison between executives and facility-level staff Required Qualifications Minimum 2-3 years of experience in a skilled nursing facility (SNF) or long-term care setting (HR, Business Office, Social Services, or Operations) Strong understanding of SNF operations, including basic familiarity with billing, staffing, and regulatory environment Highly organized with the ability to manage multiple priorities and follow through independently Strong written communication skills, including drafting professional correspondence Proficiency in Microsoft Office (especially Outlook and Excel) Ability to handle sensitive and confidential information with discretion Preferred Qualifications Experience supporting corporate or regional leadership in a multi-site SNF organization Familiarity with PointClickCare or similar systems Experience with social media management in a professional setting What This Role Requires Ability to shift between administrative, operational, and project-based work quickly Comfort working in a fast-paced, high-accountability environment Strong judgment in prioritizing executive needs and organizational demands Important Note This role requires prior experience in a skilled nursing or long-term care setting. Candidates without direct SNF experience will not be considered.