Manager, Executive Support

Who You Are You are a motivated and organized individual, who enjoys working in an ever-changing environment and has a keen eye for attention to detail. You are someone who is motivated and ready to learn new skills, in a fast paced and growing industry. You focus on efficiency, organization, and strong communication to ensure smooth daily operations of executives. You provide high-level administrative and office support to an assigned executive(s) and oversee various office operations. The Impact You Will Have As Manager of Executive Support with QTS, you will have the opportunity to work with our executives across the organization and support them to be successful in their day-to-day roles. With customer service in mind, you will not only work with executives, but also their teams in prioritizing meetings, communications, and needs of our executive team. By providing comprehensive administrative, logistical, and project management support to high-level executives, this role is crucial to the success at the top levels of QTS. Critically, this role will lead our executive support team and deliver world-class support to our executives across the organization. What You Will Do Manage a team of executive and administrative assistants, acting as a leader, mentor, and supporter of the work they do Create policies, processes, and standards that support a best-in-class Executive Support function, evolving as business complexities adjust or change Provide backup as needed in managing an executive's calendar, scheduling meetings, and handling complex scheduling needs Arrange travel itineraries, book flights, hotels, and transportation when needed Handle incoming and outgoing communication, including emails, phone calls, and correspondence, and act as a point of contact for the executive support team. Organize and maintain documents, prepare reports, and create presentations Oversee or assist with special projects and tasks, as needed, to support the executives' needs and objectives Prepare meeting agendas, take minutes as needed, and ensure efficient meeting flow Own a budget, including preparing, maintaining, and balancing of yearly budgets in coordination with leadership What You Will Need to be Successful Associates degree or higher in a related field, or equivalent professional experience in lieu of a degree Eight or more years of experience supporting executives Five or more years of experience managing teams Strong communication skills Proficiency with technology including MS Office, email and other relevant programs Experience assisting with event planning, including coordinating logistics and ensuring smooth execution Attention to detail and accuracy Problem solving skills Ability to operate with discretion and confidentiality Other Key Skills Bachelor's degree in a related field Analytical skills, including the ability to perform intermediate level spreadsheet functions Experience writing communications on behalf of leaders for distribution We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information. It's exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals. At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure. And we'd like to invite you to join us. In addition to a variety of benefit packages, QTS goes above and beyond for our employees: Roth and Traditional 401(k) matching contributions with immediate vesting Every employee is bonus or commission eligible Generous PTO, Paid Volunteer Days Plus Floating Holidays Stock Purchase Plan (SPP) 11 paid Holidays Annually/Holiday compensation when worked Pet and Legal Insurance Q-Rest Sabbatical Program Q-Anniversary Service Award Program Parental Leave for primary and secondary caregivers Military Benefits Package QTS Charitable Matching Gift Program QTS Scholarship for Employee Dependents QTS Crisis Fund Wellness Program Tuition Reimbursement Program