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Robert Half

Mailroom Clerk

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Job Description

We are looking for a dependable Mailroom Clerk to support document handling and mail operations for a busy office. This is a Long-term Contract position offering regular hours, Monday through Friday, with flexibility to work any assigned 8-hour shift during regular business operations and occasional overtime as needed. In this role, you will help maintain accurate file management, process incoming materials, and support administrative workflows in a fast-paced environment. Paid training is provided to help you build confidence and succeed in the position.
Responsibilities:
  • Organize, sort, and file patient-related documents while maintaining accuracy and meeting daily productivity expectations.
  • Retrieve stored records promptly in response to internal requests and ensure files are returned to the proper location.
  • Scan paper documents into electronic systems and verify that images are clear, complete, and properly indexed.
  • Process inbound and outbound mail, including internal distributions, lockbox materials, faxed items, and returned correspondence.
  • Update account or document status flags in applicable systems when returned mail or related issues are identified.
  • Respond to requests submitted by billing teams through shared inboxes and assigned work queues.
  • Assist with claim attachment preparation, fax distribution, and other clerical support duties tied to document workflows.
  • Rotate across multiple mailroom and filing processes as needed and complete additional departmental tasks assigned by leadership.