We are hiring Full-Time Bilingual Customer Service Survey Agents to work from home! Are you ready to make a real impact in healthcare from the comfort of your home? A busy, growing call center in Provo is looking for compassionate Bilingual Customer Service Survey Agents to join their outbound call team. There are no sales and no collections just friendly conversations that help improve the healthcare system for patients everywhere.

Start Date:

October 19th. You ll conduct healthcare telephone surveys by reading a script, accurately coding responses, entering comments, and supporting additional data entry projects as needed.

Schedule:

Full-time, Monday Friday, 9: 00 AM 5: 30 PM This is a full-time position only. Part-time opportunities are not available, and schedule changes cannot be accommodated.

Pay:

• $16/hr Bilingual (English/Spanish, or English/Cantonese)
• $15/hr English only Training & Work From Home
• Paid 3 4 week training held in Provo, UT
• After successful completion of training, employees will transition to work from home
• Equipment is provided by the call center
• Work-from-home requirements: high-speed internet with router access and a quiet, adequate workspace What You ll

Do:

• Work with a professional team representing important healthcare phone surveys
• Enthusiastically make outbound calls and read surveys verbatim
• Accurately enter patients responses and comments
• Maintain a courteous, professional, and empathetic demeanor on every call What We re Looking for:
• Solid and predictable attendance
• Strong communication skills
• Bilingual Spanish strongly preferred, but not required
• Ability to read scripts word-for-word
• High school diploma or GED (proof of completion required) If you re ready to help improve the healthcare experience while building your customer service career, we d love to hear from you!