DEFINITION

Under general supervision, to perform a variety of responsible clerical and office support duties in preparation and maintenance of police records in an office environment.

DISTINGUISHING CHARACTERISTICS

Incumbents in this class perform a wide range of clerical work requiring knowledge of office procedures and the use of independent judgment within a set of guidelines and parameters, and reports to the Records Supervisor.

MINIMUM QUALIFICATIONS EDUCATION

• Completion of the twelfth grade or equivalent.

EXPERIENCE

• One-year office experience in a clerical position requiring public contact. LICENSE
• Possession of, or ability to obtain, an appropriate, valid driver's license from the California Department of Motor Vehicles.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Ability to sit, stand, walk, crouch, stoop, squat, and lift 40 pounds.

EXAMPLES OF DUTIES

• Receives and screens visitors and telephone calls for police department.
• Reviews department records for pertinent information.
• Provides courteous and expeditious customer service to police personnel, City department staff, other law enforcement personnel and the general public.
• Types, formats, edits, proofreads, files, gathers, and compiles correspondence, reports, forms, and a variety of other documents related to the functions of the police department.
• Maintains radio contact with units in the field.
• Keeps computer logs of all department activities.
• Processes, completes and maintains department records and forms.
• Receives currency and issues receipts.
• May process permits and licenses.
• May assist in the compilation of figures and statistics.
• May be required to work overtime or irregular hours.
• And other related duties as assigned.

DESIRABLE QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Basic computer terminal operation methods and office software.
• Record-keeping methods.
• Modern office methods, equipment and procedures.
• Correct English usage, spelling, grammar and punctuation.
• Filing systems and procedures.
• Spanish or Hmong language verbal communication skills are highly desirable.

Ability to:

• Operate radio transmitting communication equipment.
• Communicate effectively both orally and in writing.
• Deal with the general public in a positive and professional manner.
• Perform a variety of clerical work involving use of independent judgment, accuracy and speed.
• Remember and perform multiple tasks simultaneously.
• Understand and carry out oral and written directions.
• Establish and maintain cooperative working relationships with others.
• Meet the public tactfully and courteously and furnish routine information.
• Perform duties without direct supervision.

Applications received by the filing date will be reviewed for accuracy, completeness and job-related qualifications. A limited number of persons whose applications clearly demonstrate they most closely meet the requirements may be invited to participate in the selection process - which may be any combination of written, oral and/or performance exams. Appointment is subject to successfully passing a pre-employment background investigation, drug screening and criminal history check. Before starting work, applicants must present documentation of their identity and authorization to work in the United States. Applications for this recruitment must be submitted online only. An online application may be found at: governmentjobs.com/careers/sanger Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Applications must be complete and received prior to the filing deadline. Amendments will not be accepted after the filing deadline. Resumes will not be accepted in lieu of a completed application. All statements made on the application are subject to verification; false statements will be cause for disqualification or discharge.

AN EQUAL OPPORTUNITY EMPLOYER WOMEN, MINORITIES & HANDICAPPED INDIVIDUALS ARE ENCOURAGED TO APPLY SELECTION PROCESS

The qualifications of each applicant, as set forth in the application, will be continuously reviewed by the Personnel Department. Applicants whose applications clearly demonstrate they meet the requirements may be invited to participate in the selection process, which may be any combination of written, oral and/or performance exams. A score of 70% or above is required to advance through each phase of the process. T he City of Sanger reserves the right to change, alter, cancel, or modify examination parts and dates.