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Commonwealth of Kentucky

Assistant Supervisor - Shift -Administrative Office of the Courts (AOC)(Non-Merit)

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What they do

A Municipal, License, or Court Clerk works in a municipal office to assist people applying for a permit or license. Processes applications and answers questions, collects fees, distributes permits and licenses when they are approved, and maintains office records.

$38,441 / year median in Kentucky

+7% projected growth

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Job Description

Assistant Supervisor
  • Shift
  • Administrative Office of the Courts (AOC)(Non-Merit) Commonwealth of Kentucky
  • 3.2 Louisville, KY Job Details $40,321.92
  • $53,668.
80 a year 19 hours ago Benefits Retirement plan Qualifications Computer operation Customer communication Copy machines Staff scheduling Change management Math Cash register operations Fax machines Typing Productivity software Faxing Experience working with individuals with language barriers Team motivation (leadership skill) Court-related public interaction Full Job Description @media (min-width: 320px){ .careerSite{ width: 100%; max-width: 940px; margin-right: auto; margin-left: auto; } .cs-atscs-jobdet-rtpane{ padding-left: 0; } .maincont{ position: relative; top: 0; z-index: 0; } .lpic{ float: left; width: 50%; min-width: 305px; } .rpic{ float: left; width: 50%; } .col1{ display: inline-block; width: 25%; min-width: 125px; line-height: 1.4; float: left; } .col1 label{ font-size: 100%; color: black; padding: 0; } .col2{ display: inline-block; width: 75%; min-width: 100px; line-height: 1.4; float: left; } .col50per{ display: inline-block; width: 50%; min-width: 150px; line-height: 1.4; float: left; } .col25per{ display: inline-block; width: 25%; min-width: 150px; line-height: 1.4; float: left; } .fullwidth{ display: block; line-height: 1.4; width: 100%; text-align: center; } .threequarterwidth{ display: block; line-height: 1.4; width: 80%; text-align: center; margin-left: auto; margin-right: auto; } .g_row{ clear: both; width: 100%; padding-top: 15px; } footer{ position: relative; } } @media (min-width: 768px){ .cs-atscs-jobdet-rtpane{ padding-left: 250px; } .maincont{ top: 0px; } } .emplink{ color: blue; cursor: pointer; text-decoration: none; font-size: 20px; font-weight: bold; } Advertisement Closes 9/14/2026 (11:59 PM ET) 2604647 Assistant Supervisor
  • Shift
  • Administrative Office of the Courts (AOC)(Non-Merit) Pay Grade 09 Salary $40,321.92
  • $53,668.
80 Annually Employment Type
JUDICAL BRANCH
|
ADMINISTRATIVE OFFICE OF THE COURTS
| 37.5 HR/WK Click here for more details on state employment. Hiring Agency Judicial | Court of Justice Location 600 W Jefferson Street Louisville, KY 40202 USA Description The Kentucky Judicial Branch offers exciting career opportunities with the Administrative Office of the Courts in Frankfort and the state courts that operate in all 120 Kentucky counties. We provide the many benefits of state government employment, including generous vacation and sick time, health insurance and a retirement plan. Our work environment values diversity and inclusion and we're committed to fair and equal treatment, regardless of race, gender, religion, ethnicity, or sexual orientation. We also promote a healthy work and life balance. The Jefferson County Circuit Court Clerk's Office has an immediate opening for an Assistant Supervisor
  • 2nd SHIFT, Sundays through Thursdays, 3:30pm
  • 11:30pm OR Sundays through Wednesdays
  • 3:30pm
  • 1:30am /On call weekends /rotating holidays/ flexibility to work non-traditional work hours when needed.
This position reports directly to the department supervisor and provides support to the supervisor in ensuring a high level of customer service is provided to internal and external customers. In some cases, this position may be responsible for managing a smaller work unit within the OCCC and charged with carrying out all the duties of a supervisor. Daily duties consist of assigning and reviewing work; overseeing and evaluating personnel; providing technical assistance; enforcing policies and procedures; and performing operational functions as needed. Professional decorum and strong communication skills is required; the ability to work with judges, judicial partners and courtroom personnel, and other members of the OCCC management team are essential. Computer literacy and keyboarding skills are required. Interpersonal and leadership skills to motivate others and lead change or innovation are required. Duties and responsibilities include, but are not limited to the following: Provide direction to employees; coordinate operation workflow; and ensure responsive customer service; be accessible to employees to answer questions and resolve problems. Assist with employee schedules and timesheet maintenance issues as determined by the supervisor. Help implement department-oriented staff trainings for new employees and/ or those reassigned to new areas of operations. Serve as a principle point of contact for questions related to department processes and communications with external agencies and judicial partners; assist employees in addressing customer questions and/ or complaints. Ensure the proper opening or closing of daily registers; make sure all balances and receipts are reconciled and recorded at the end of each shift. Communicate changes in OCCC policies and procedures; ensure observance of new rules and processes; assist with carrying out employee meetings. Frequently monitor the accuracy and timeliness of work processed/ performed and employee compliance with policies and procedures; identify problems and work with the supervisor to formulate solutions and/ or develop performance improvement plans as needed. Assist in addressing personnel infractions and/ or disciplinary actions as needed to correct misconduct and/ or violations of Kentucky Court of Justice and/ or OCCC policies and procedures. Other duties as assigned. Due to the nature of job duties and responsibilities, this position is not authorized for virtual work. Minimum Requirements
EDUCATION
Associates Degree
EXPERIENCE, TRAINING, OR SKILLS
1 Year of Job-Related Experience Substitute
EDUCATION
for
EXPERIENCE
NONE Substitute
EXPERIENCE
for
EDUCATION
High School Degree w/3 years of job-related experience
SPECIAL REQUIREMENTS
(AGE, LICENSURE, REGULATION, ETC.): Proficient in using Kycourts II, Courtnet, and Microsoft Office Word; create and retrieve email messages; possess intermediate computer and keyboarding skills. Capable of operating additional office equipment including copier, fax machine, printer, scanner, and telephone. Able to operate cash register and credit/ debit equipment. Recognize and arrange numbers and letters in standard order, along with like punctuation such as decimals; possess fundamental math skills. Accurately enter and update information on cases into a computer system or handwrite notations on documents and/ or case jackets. Ability to efficiently plan, prioritize, and coordinate daily work needs and employee schedules, display time management skills. Express ideas and directions clearly (oral and written); possess strong interpersonal communication skills. Thorough knowledge of OCCC policies and procedures. Able to use language line services for interpreter needs during interaction with non-English speaking persons. Working Conditions Work within an office setting. Position is subject to work or respond during on-call select weekend/ holidays. Must be able to lift 20 pounds. Bend, reach, stand, stoop and traverse area. Climb ladders/ steps. Continuous sitting up to 60 minutes; periodic standing/ walking up to 30 minutes. Exercise average manual dexterity handling/ processing paperwork; requires legible handwriting. Hear normal voices/ conversational tones; possess corrected vision to normal range. If you have questions about this advertisement, please contact Lisa L. Dorsey at . An Equal Opportunity Employer M/F/D

Benefits

  • Sick Leave
  • Health Insurance
  • Dental Insurance
  • Other Retirement and Savings