The Judicial Specialist works under the direction of court management to ensure the successful operation of a high-volume Municipal Court serving the city of Federal Way. The Judicial Specialist is accountable for a high degree of specialized and complex responsibilities that are technical in nature. This position is an entry level customer service specialist. Work will consist of front counter and phone customer service assistance. The work requires exceptional attention to detail and applies understanding of legal requirements to communicate a wide variety of information in accordance with laws, rules, court policies and procedures. Work is performed in accordance with local and state rules, professional standards, city ordinances, and state regulations. Work is characterized by high-level responsibilities with an emphasis on providing accurate direction, information, assistance, and technical support to all levels of court customers including attorneys, prosecutors, law enforcement agencies, defendants, victims, citizens, interpreters, and state agencies. This position maintains a high level of accountability, confidentiality, and the ability to work in a fast-paced environment with essential attention to detail, thereby reducing liability. Facilitate in-person and virtual court hearings using courtroom operating technology such as Zoom, AV Capture All, OCourt, JIS, JABS, and Laserfiche. Serve as Zoom host, identify participants and facilitate breakout rooms while simultaneously participating in court hearings. Record and document proceedings and process all court documents. Anticipate the needs of the Judge and Counsel to obtain information and prepare documents accordingly. Create court dockets with absolute accuracy, update case disposition sentencing conditions, bench warrants, no contact orders, domestic violence orders, mental health orders, and firearm orders. Schedule court hearings within jurisdictional timeframes and regulate case flow. Assist and accommodate jurors, mark exhibits, and maintain exhibit log for jury trials. Ensure the safety and integrity of the courtroom at all times. Report conviction data, probation violations, record corrections and ignition interlock orders directly into Department of Licensing database in accordance with mandated reporting requirements. Research and identify the status and jail location of in-custody defendants to coordinate with multiple law enforcement agencies and correctional facilities to arrange timely transport of defendants. Check eligibility for the Interstate Commission for Adult Offender Supervision (ICAOS) and refer relevant cases to Federal Way Probation for processing. Prepare orders and contact Western State or other doctors to coordinate an appointment for evaluation, prepare transport order, coordinate with jail, attach order with needed documents and coordinate all other schedules and information. Maintain warrant control, including, issuing, recalling, processing, and purging bench warrants. Maintain failure to appear (FTA) control with Department of Licensing, including, ordering, issuing, adjudicating and purging. Ensure all defendants who are booked on bench warrants or post bail have their warrants cleared to ensure accurate records with appropriate police agencies. Process bail and bail bonds associated with warrants and in-custody matters. Research and apply complex account codes and fine break-down as mandated by the State. Create accounts receivable and set payment agreements with case participants; monitor payments and take appropriate action for delinquent accounts and assign to the Collection Agency. Responsible for the timely and accurate processing of court finances which includes, collections, receipting, and financial recordkeeping of court fines, fees, restitution, and bail. Responsible for receipting large sums of cash, checks and credit card transactions. Receive and apply payments, reconcile, and balance daily. Research complex account payment history and make account receivable adjustments when ordered by the Judge or applicable. Demonstrates understanding of legal terms and applies state and local laws and court rules governing court operations and advises participants regarding proper course of action and legal requirements. Accurately enter all criminal, infraction, parking, and impound filings for multiple jurisdictions requiring the verification of personal identification information. Schedule hearings with counsel and notify all parties related. Set cases within jurisdictional timeframes in accordance with the Washington State Court Rules for various types of hearings including, but not limited to, arraignment, pretrial, trial, review, mitigation, contested, pre-hearing conference, and show cause and motions. Serve as liaison between the court and the public, police, prosecutors, defense counsel, and other City departments and employees; reply to citizens by providing answers to questions and information regarding court procedures; resolve complaints; and make referrals as necessary. may be required to represent the court in related meetings and committees. Process all legal documents received from prosecutor, defense counsel, police department, corrections facility, treatment agencies, probation department, and the public. Take action using the appropriate court procedures mindful of speedy trial and jurisdictional timelines. Provide appropriate correspondence or documentation as set forth by public disclosure law. Verify compliance of all sentencing conditions ordered by the judge. This includes, but is not limited to, evaluating defendant criminal history for new law violations, confirming compliance with conditions such as alcohol, drug, domestic violence, and mental health treatment and evaluations, DUI victim's panel, Alcohol/Drug Information School, Defensive Driving School, parenting treatment, AA meetings, and restitution. Serve as Public Defense screener by interviewing defendant to determine their financial eligibility for a court appointed public attorney based on predetermined financial standards. Review personal financial information provided by defendant and perform mathematical calculations to determine if defendant is eligible according to the State of Washington Poverty Guidelines for Indigent-Defense Screening Process report of sale of vehicles for parking and camera related violations. Transfer liability of the notice of infraction to the new owner both in JIS and Verra Mobility with absolute accuracy. Research and process Penalty disputes and rental agreements provided by car rental companies. Serve as clerk for Federal Way Community Court Coordinator, attend court hearings, provide direction and support to court participants and providers, work with case manager to coordinate/provide referrals, provide statistical information to court management and bench. Schedule and coordinate interpreter services for court proceedings by acting as liaison between the court and interpreter agencies. Process Public Disclosure Requests for court records. Disseminate records in compliance with GR31.1 Access to Administrative Records General Principles. Scan and index all court correspondence and maintain an accurate and complete electronic paperless case management system. Cross-train in all court service areas and perform other duties as assigned, including but not limited to being assigned to work in other functional areas to cover absences or relief, equalize peak work periods, or balance the workload. Conduct special projects and reports at the request of court management. Recommend procedural changes and systems for use by court employees. Make recommendations to the Municipal Court web page and assist as needed. Actively support the vision, mission, values, and goals of the department and the City. Communicate a wide variety of information to the public regarding court functions and procedures by telephone and at the counter; process documentation for various hearings. Maintain regular, reliable and punctual attendance.

Education:

High school diploma, or equivalent, supplemented by some college level course work or training in legal secretarial, paralegal support, or court environment; and

Experience:

Three (3) years of general, court related experience working in a district or municipal court

Knowledge of:

Courtroom policies, procedures, and practices Statewide Case Management System OCourt, Laserfiche, AV Capture All recording system and all other court specific applications. Criminal Justice System including prosecutor, police, and jail processes as they relate to the court Zoom and other virtual web-based platforms Legal terminology, documents, and procedures relevant to court proceedings. City, County, and State laws, ordinances, regulations, and procedures County and State agencies and offices involved in court-related activities Basic accounting principles and practices of accounting, cashiering and financial record keeping Proper telephone techniques and etiquette Effective interpersonal skills using tact, patience, and courtesy Ability to: Attend and document court proceedings with absolute accuracy Recognize potential danger and take appropriate action to ensure safety and security Recognize the liability and ramifications of the individual work product. Perform complex court-related duties accurately and efficiently Organize, analyze, and coordinate workflow in an effective manner to meet schedules and mandated timelines Work effectively on several projects concurrently; complete work with many interruptions Process a wide variety of legal forms and documents in compliance with established procedures, mandated timelines, and judicial discretion Work effectively with defendants and the public and provide appropriate and accurate information Effectively communicate with and work with a culturally, ethnically, and socio-economically diverse population who may require assistance. Maintain professional composure while interacting with emotionally distraught, irate, and combative individuals, recognize potential danger and take appropriate action to ensure safety and security. Communicate effectively both orally and in writing Read, interpret, apply, and explain rules, regulations, policies, and procedures Maintain court records and comply with public disclosure laws. Perform basic math calculations with speed and accuracy Use proper telephone etiquette and techniques to appropriately assist a diverse assortment of inquiries and persons Establish and maintain cooperative and effective working relationship with all court contacts. Maintain confidentiality and tact in dealing with the public and comply with the required confidentiality oath and judicial code of ethic

Environmental Conditions/Physical Effort:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use arms, hands, and fingers to reach, handle, feel, or operate objects, materials, tools, equipment, or controls; frequently required to sit, stand, walk, hear, and talk normally with or without mechanical assistance; and occasionally required to lift in excess of 35 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus. The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is performed in a typical office environment with moderate noise level and numerous interruptions. The employee may be contacted by disgruntled and hostile customers, requiring conflict-management skills. Employees in this classification may be required to work varying shifts including nights and weekends as assigned by management.