Office Administrator
Pro Service Builders LLC
Little Rock, AR (In Person)
Full-Time
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Job Description
Position Summary The Office Administrator serves as the central hub of daily operations, supporting front desk functions, project coordination, accounting processes, and office management. This role is critical to maintaining organization, communication, and efficiency across all departments, while delivering a professional and welcoming experience to clients, vendors, and team members. Key Responsibilities Front Desk & Administrative Support Serve as the first point of contact for guests, clients, and vendors with a professional and welcoming demeanor Answer and direct incoming phone calls promptly and professionally Maintain emergency call line and on-call schedules Manage calendars, schedule appointments, and coordinate meetings, lunches, and company events Open, sort, and distribute incoming mail and emails; maintain multiple inboxes Prepare and distribute internal and external communications (emails, memos, reports, etc.) Coordinate employee travel arrangements, including lodging reservations Maintain organized electronic and physical filing systems Ensure overall cleanliness and organization of office spaces Coordinate with IT support as needed Order and manage employee uniforms Project Coordination Review intake sheets for completeness and accuracy; follow up with clients as needed Enter new jobs into project management systems and distribute to Project Managers Send Work Service Agreements (WSAs) to clients and Master Service Agreements (MSAs) to vendors Track and maintain vendor compliance documentation (W-9s, Certificates of Insurance, etc.) Maintain organized project files and documentation Assist with job closeout documentation Prepare reports, documents, and presentations as needed Risk Management & Safety Maintain and update subcontractor compliance files Track and maintain employee safety training records Schedule required safety training classes Maintain training documentation and sign-in records Assist with updates to safety manuals and training materials Accounting Support Assist Accounts Payable and Accounts Receivable processes Code and distribute vendor invoices accurately Support weekly syncing of project management and accounting systems Audit payroll entries for accuracy on a weekly basis Fleet Management Maintain fleet logs and records Coordinate annual vehicle registration renewals Office Operations & Facilities Maintain inventory of office, kitchen, and cleaning supplies Order supplies and manage stock levels proactively Coordinate building maintenance and repairs with property management Ensure office equipment (copiers, printers, etc.) is stocked and operational Maintain organization of company keys and access controls Marketing Support Assist with preparation and organization of marketing materials Qualifications Education & Experience High School Diploma or equivalent required Additional coursework, certifications, or administrative training preferred Minimum of 3 years of administrative or office management experience Licenses Valid Driver's License required Skills & Competencies Strong written and verbal communication skills Excellent customer service and interpersonal skills Highly organized with strong attention to detail Ability to manage multiple tasks and prioritize effectively Dependable, punctual, and professional Technical Skills Proficiency in Microsoft Office Suite Experience with Microsoft Teams (preferred) General office equipment and data entry proficiency Physical Requirements Ability to sit for extended periods Ability to lift and carry up to 30 pounds Occasional bending, crouching, and kneeling Ability to operate office equipment and computers Ability to communicate effectively in person and by phone Visual ability to read screens and printed materials
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