Office Administrator

Market Research Analyst Join Our Team:

Crafting Beauty, Inspiring Confidence At SIC Enterprise Inc, creativity is our foundation, and collaboration is our strength. We're a team of passionate individuals dedicated to pushing the boundaries of beauty, developing products that inspire self-expression and ignite confidence. From hair care essentials to other beauty must-haves, our company has a reputation to be the best in the market. But our success isn't just about the products we create - it's about the people who bring them to life. We're a diverse team of visionaries, innovators, and problem-solvers, united by our shared passion for making an impact in the beauty industry. Whether you're an experienced professional or a rising star, there's a place for you on our team. Join us in shaping the trend for beauty. Responsibilities include, but are not limited to: Respond to customer calls and emails and answer questions about products and services. Handle customer complaints or concerns. Process and follow up on customer orders, returns, and inquiries. Coordinate office activities and operations to secure efficiency and compliance with company policies. Manage phone calls and correspondence (e-mail, letters, packages etc.) Support inside sales, follow up on leads, and maintaining customer relationships. Assist with administrative tasks, including data entry, filing, and preparing reports. Coordinate with production, warehouse, and shipping teams to ensure timely order fulfillment. Maintain records of logistical transactions and inventory levels. Ensure proper packaging and labeling of materials for shipments. Maintain accurate records of customer interactions and transactions. Support management with special projects and day-to-day operations. Maintain a clean and organized office environment. Perform additional duties and responsibilities as assigned by management. Requirements 2+ years of experience in customer service representative, inside sales, account management, or office administration. Strong communication, organizational, and multitasking skills. Must be well organized, detail oriented. Ability to multi-task and manage projects. Must be a quick learner and problem-solver. Ability to work well in a collaborative environment and interact effectively with all levels of management and other teammates. Outstanding phone and email etiquette. Ability to lift light office supplies. Proficient in MS Office -

Word and Excel Job Type:

Full-time Pay:

$21.00 - $29.00 per hour

Benefits:

Health insurance Dental insurance Vision insurance Paid time off Paid holidays

Schedule:

Monday - Friday 8 hour shift

Work Location:

In person

Job Type:

Full-time Pay:

$21.00 - $29.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Language:

Korean (Preferred) Ability to

Relocate:

Fullerton, CA 92831: Relocate before starting work (Required)

Work Location:

In person