A Business Office Manager manages the day-to-day administrative tasks required to keep a business office running smoothly. Responsible for paperwork, processing invoices, maintaining databases, collecting expense data, recruiting and training employees, and stocking office with supplies.
Business Office Manager/ BOM Reports to: Administrator
GENERAL PURPOSE
The Business Office Manager (BOM) will oversee business office operations for two skilled nursing facilities located in Santa Maria, CA, which are located just a few minutes apart. This position provides leadership, training, and support to both facility business office teams while ensuring financial systems, internal controls, billing processes, and operational goals are effectively maintained. Responsible for business office financial systems as well as the training for business office staff and executive directors. Responsible for assisting facility business office staff with credit, collections, reviewing essential business office controls and ensuring those processes are functioning properly in each facility.
ESSENTIAL JOB DUTIES
Provide advice and training to district staff as well as facility staff in business office financial systems including accounts receivable (billing and collections), payroll, central supply, trust, procurement card, census, admissions, petty cash, ancillaries, and accounts payable and internal control objectives Review facility adherence to essential business office controls and processes, exception accounts, accounts receivables, Medicaid pending logs, credit balances for missing revenues and refunds, and Medicare billing requirements ("PPS" - Prospective Payment System) Preparation of status report with recommendations submitted to the division's operational finance staff Evaluate HMO paying characteristics for the district and suggest solutions for those that are slow paying Hold exit conferences and written report of observations and recommendations of the facility following a visit Assists with improvement plans based on audits Participate in the selection process for business office staff and others as appropriate Provide assessments and make continued employment recommendations on new business office staff Supports assigned business offices in achieving their goals Assists with due diligence in acquisitions and dispositions discussions
CODE OF CONDUCT
Must adhere to the Company's Code of Conduct and Business Ethics policy including documentation and reporting responsibilities.
QUALIFICATIONS
High school diploma or equivalent, associate degree preferred 2 years of experience working in the Business office as a skilled nursing facility Ability to travel extensively Must be capable of maintaining regular attendance
KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS
Possess excellent supervisory, organizational and communications skills. Basic understanding of Excel, Word, mainframe computer systems and PC LANs Must be able to maintain confidentiality regarding patient and company proprietary information Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels Must possess computer skills of the types and at a level necessary to accomplish the job
