Job Overview Tip Top Garage Door Service is a growing residential garage door company based in San Diego, and we're looking for a sharp, dependable Office Manager to keep our operations running smoothly. This role is the backbone of our back office, handling payroll, inventory, fleet administration, customer escalations, and more. The ideal candidate is highly organized, comfortable juggling multiple priorities, and confident stepping in wherever the business needs them. This is a full-time, on-site position with real ownership over critical day-to-day functions. Responsibilities Process weekly payroll for field technicians accurately and on time Handle check processing and credit card payments Order garage doors and manage parts inventory to keep the field team supplied Coordinate vehicle registrations, renewals, and fleet paperwork Manage vendor payables and documentation Handle customer escalations and refund requests with professionalism and urgency Field overflow customer calls as needed alongside our CSRs and dispatcher Support ownership on operational projects as the business scales Skills Proven payroll processing experience required Familiarity with ServiceTitan or similar field service management software a plus (training provided) Strong organizational skills with the ability to track multiple deadlines Excellent communication skills, including the ability to handle escalations calmly and professionally Self-directed and proactive, able to identify what needs to get done without being told Home services or field service industry background a plus Join Tip Top as our Office Manager and become the operational core of a fast-moving team, where your work directly impacts how well we serve our customers and support our technicians every day!

Pay:

$60,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person