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Generations Home Care
Home Care Office Manager
Career Insights for Office Manager (General)
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Based on Connecticut data
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$68,275 / year median in Connecticut
+2% projected growth
Job Description
About Us Generations Home Care is a dedicated home care agency committed to providing high-quality, compassionate care to our clients. We are seeking an experienced, proactive, and dynamic Home Care Office Manager to oversee our day-to-day operations, ensure strict regulatory compliance, manage caregiver training and development, and drive agency growth. Key Responsibilities
Day-to-Day Operations:
Oversee daily administrative workflows, staff scheduling, client intake, and general office functionality to ensure seamless service delivery.Caregiver Training & Development:
Coordinate and conduct orientation, skill competency evaluations, and ongoing state-mandated training programs for caregivers, CNAs, and PCAs.Sandata & EVV Management:
Utilize Sandata for Electronic Visit Verification (EVV), visit maintenance, caregiver scheduling, authorization tracking, and billing clearance.Compliance & Auditing:
Conduct regular internal audits of client and employee files to ensure total adherence to state regulations, Medicaid/MCO standards, and agency policies.Hiring & Onboarding:
Manage full-cycle recruitment for field staff, including sourcing, interviewing, background checks, credential verification, and onboarding.Payroll & Invoicing:
Process caregiver payroll, resolve timesheet/EVV discrepancies, and manage billing/invoicing for private pay and third-party payers.Business Development & Marketing:
Actively market agency services to hospitals, rehab centers, community organizations, and families to generate leads and bring in new clients. Qualifications & RequirementsRequired:
Minimum of 2+ years of supervisory-level experience in a Home Care or Home Health agency setting.Required:
Hands-on proficiency with Sandata EVV software.- Experience in planning and facilitating caregiver orientation and continuing education/training.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook), spreadsheets, and financial software such as QuickBooks or similar platforms
- Strong knowledge of state home care regulations and compliance standards.
- Proven track record in recruitment, onboarding, and caregiver retention.
- Experience with healthcare billing, payroll processing, and invoicing.
- Strong communication, marketing, and networking skills to drive business growth.
- Excellent organizational and problem-solving abilities. Benefits
- Competitive salary
- Paid Time Off (PTO)
- Professional development & growth opportunities How to Apply Please submit your updated resume detailing your home care supervisory experience and familiarity with Sandata to info@generationshomecare.