Find & Apply For Office Manager Jobs in Middletown, Connecticut

About Us Generations Home Care is a dedicated home care agency committed to providing high-quality, compassionate care to our clients. We are seeking an experienced, proactive, and dynamic Home Care Office Manager to oversee our day-to-day operations, ensure strict regulatory compliance, manage caregiver training and development, and drive agency growth. Key Responsibilities

Day-to-Day Operations:

Oversee daily administrative workflows, staff scheduling, client intake, and general office functionality to ensure seamless service delivery.

Caregiver Training & Development:

Coordinate and conduct orientation, skill competency evaluations, and ongoing state-mandated training programs for caregivers, CNAs, and PCAs.

Sandata & EVV Management:

Utilize Sandata for Electronic Visit Verification (EVV), visit maintenance, caregiver scheduling, authorization tracking, and billing clearance.

Compliance & Auditing:

Conduct regular internal audits of client and employee files to ensure total adherence to state regulations, Medicaid/MCO standards, and agency policies.

Hiring & Onboarding:

Manage full-cycle recruitment for field staff, including sourcing, interviewing, background checks, credential verification, and onboarding.

Payroll & Invoicing:

Process caregiver payroll, resolve timesheet/EVV discrepancies, and manage billing/invoicing for private pay and third-party payers.

Business Development & Marketing:

Actively market agency services to hospitals, rehab centers, community organizations, and families to generate leads and bring in new clients. Qualifications & Requirements

Required:

Minimum of 2+ years of supervisory-level experience in a Home Care or Home Health agency setting.

Required:

Hands-on proficiency with Sandata EVV software.

• Experience in planning and facilitating caregiver orientation and continuing education/training.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook), spreadsheets, and financial software such as QuickBooks or similar platforms
• Strong knowledge of state home care regulations and compliance standards.
• Proven track record in recruitment, onboarding, and caregiver retention.
• Experience with healthcare billing, payroll processing, and invoicing.
• Strong communication, marketing, and networking skills to drive business growth.
• Excellent organizational and problem-solving abilities. Benefits
• Competitive salary
• Paid Time Off (PTO)
• Professional development & growth opportunities How to Apply Please submit your updated resume detailing your home care supervisory experience and familiarity with Sandata to info@generationshomecare.

com or apply directly through this posting.

Pay:

$45,000.00 - $50,000.00 per year

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person