Jarred's Air is a dedicated HVAC service provider committed to delivering reliable heating, ventilation, and air conditioning solutions to our community. We pride ourselves on exceptional customer service, technical expertise, and a supportive, fast-paced team environment.
Job Summary:
We are seeking an organized, detail-oriented, and friendly Part-Time Assistant Office Manager to help streamline our daily administrative and field operations. In this role, you will work closely with the Office Manager to handle customer inquiries, manage service scheduling, process basic billing, and ensure our office runs smoothly. The ideal candidate is an excellent communicator who can balance multiple tasks with a positive attitude.
Key Responsibilities:
Customer Support:
Answer incoming calls and emails from residential and commercial clients with a professional and helpful demeanor.
Scheduling & Dispatching:
Coordinate and optimize daily schedules for HVAC technicians, responding efficiently to urgent service calls.
Administrative Assistance:
Maintain accurate physical and digital customer records, file paperwork, and order office supplies as needed.
Billing & Invoicing:
Assist with generating customer invoices, processing payments, and following up on outstanding accounts receivable.
Operational Flow:
Collaborate with the Office Manager to improve administrative processes, handle incoming mail, and keep the office organized.
Qualifications:
Proven experience as an administrative assistant, receptionist, or office assistant (experience in HVAC, plumbing, or home services industries is a major plus). Strong communication skills, both verbal and written. Proficiency with standard office software and a quick ability to learn dispatching/billing software. Excellent organizational and time-management skills with the ability to prioritize tasks. High school diploma or equivalent required.