We are seeking a responsible Office Administrator to assist our professional staff with our day-to-day operations on a full-time basis. Your job will be to provide clerical support to our professionals and coordinate daily administrative activities. The Administrator should be highly organized, a problem-solver, and able to multitask with ease. Ultimately, a successful Administrator will be able to ensure our office procedures run smoothly. Responsibilities Manage phone calls and correspondence (email, letters, packages, etc.) Serves as first point of contact, greeting people entering the funeral home as well as answering phones in a professional manner, assisting callers with questions or directing to appropriate staff Pay monthly bills in a timely manner and with a high level of accuracy Prepare and post payments Manage collection letters and any outstanding balances Input data for death certificates with a high level of accuracy Prepare funeral service materials Provide management with timely reports and support Maintain processes in compliance with company policies and procedures Notary or acquire a license. Verify that all time is entered correctly in the payroll system Assists employees with payroll system, including recording time and onboarding Order office stationery and supplies Requirements Proven experience as an Administrator, Administrative Assistant or relevant role Funeral experience preferred Familiarity with office procedures and policies Proficient using Microsoft Suite; ability and willingness to be trained on new software Strong organizational and time-management abilities Good written and oral communication skills Problem-solving attitude with an eye for detail Experience with cash handling or payment processing High school diploma Pinnacle Funerals is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pinnacle Funerals is a Drug-Free Workplace.

Pay:

$20.00 - $23.00 per hour

Benefits:

Flexible schedule

Work Location:

In person