An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
Office Manager Break Free Physical Therapy Springfield, IL Job Details Part-time | Full-time $18 - $25 an hour 1 day ago Benefits 401(k) Paid time off 401(k) matching Qualifications Customer communication Teamwork HIPAA Medical scheduling Attention to detail Organizational skills Full Job Description Office Manager -
Break Free Physical Therapy Location:
Springfield, IL Job Type:
Office Manager Full-Time opening available
Contact:
| 217-891-7654
About Us:
We are a Springfield owned small business and growing rapidly! At Break Free Physical Therapy , we are committed to helping our patients overcome physical limitations and reclaim the freedom to move, live, and thrive. Our approach is rooted in personalized care, evidence-based practice, and a deep belief in the body's ability to heal with the right guidance. We're looking for a compassionate, driven Office Manager to join our growing team and make a lasting impact in our community.
Key Responsibilities:
Oversee daily front-desk and patient-facing operations to ensure a welcoming, efficient, and professional experience for every patient. Manage patient scheduling, appointment coordination, cancellations, confirmations, and waitlists to optimize clinic flow and provider schedules. Serve as a primary point of contact for patients, addressing questions, concerns, and service issues with professionalism and empathy. Coordinate patient intake and registration processes, ensuring demographic, insurance, and other required information is accurate and up to date. Verify insurance benefits and assist with authorizations, referrals, and other administrative requirements related to physical therapy services. Maintain accurate patient records and ensure compliance with HIPAA and clinic policies. Coordinate closely with physical therapists and clinical staff to promote smooth communication and efficient patient flow. Monitor front-office workflows and identify opportunities to improve efficiency, patient satisfaction, and overall clinic operations. Assist with administrative and billing-related processes, including copay collection, documentation, and resolving routine patient account questions. Help maintain a clean, organized, and professional front-office environment. Track key front-office metrics and provide feedback to clinic leadership on scheduling, patient experience, staffing, and operational needs. Uphold a positive team culture focused on excellent patient service, accountability, and teamwork.
Qualifications:
Preferred experience in healthcare administration, medical office management, or a similar healthcare setting. Excellent customer service and communication skills, with the ability to interact professionally and compassionately with patients, families, and clinical staff. Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced clinic environment. Commitment to lifelong learning and professional development. Comfortable using electronic medical records (EMR/EHR), scheduling systems, and standard office technology. Why Join Us? We are a locally owned and growing! Competitive compensation and benefits Supportive, collaborative work environment Emphasis on mentorship and professional growth Opportunity to make a real difference in patients' lives How to
Apply:
Please send your resume to For any questions, call us at 217-891-7654
