Faze Construction is looking for a highly organized, dependable, and self-motivated Office Administrator to support our day-to-day operations and help keep our office running smoothly. We are looking for someone who can take ownership of their responsibilities, manage their own workload, prioritize tasks, and follow through without constant supervision or reminders. This position is ideal for someone who naturally stays organized, notices when something needs attention, and takes initiative to get it handled. You'll play an important role in keeping customer communication, paperwork, billing, scheduling, and administrative processes organized as our company continues to grow. Key Responsibilities Answer and manage the main office phone line and route calls appropriately Provide professional and friendly customer service by phone, email, and in person Assist customers with scheduling, billing questions, project updates, and general inquiries Manage and confirm appointments and maintain accurate scheduling Create, send, and follow up on customer invoices Assist with accounts receivable, collections, and payment tracking Maintain accurate customer and project information within our CRM Keep paperwork, project documentation, and digital files organized and up to date Handle incoming and outgoing mail and customer correspondence Assist with bank deposits and basic financial organization Prepare and organize project-completion paperwork and customer materials Order office supplies and maintain inventory Assist with internal reports and administrative processes Communicate with team members to obtain missing information and keep administrative tasks moving Maintain a clean, organized, and professional office environment Identify unfinished tasks or items requiring follow-up and see them through to completion Assist with additional administrative responsibilities as needed What We're Looking For The right person for this position is someone who is: Highly organized and detail-oriented Self-motivated and able to manage their own daily workload Dependable, punctual, and consistent Strong at prioritizing and following through Comfortable working independently without constant direction Proactive and willing to take initiative when something needs to be done Professional and confident when communicating with customers Able to manage multiple responsibilities without becoming disorganized Comfortable with computers, email, spreadsheets, and business software Able to learn new systems and processes quickly Positive, solution-oriented, and team-minded Comfortable handling customer and company information professionally Previous experience in office administration, customer service, accounts receivable, billing, or the construction industry is preferred but not required for the right candidate. Schedule & Compensation This is a full-time, in-office position . Monday-Friday 9:00 AM-5:00 PM $18.00 per hour This is not a remote position and is not a sales position. About Faze Construction Faze Construction is a growing local construction company serving homeowners throughout the Fort Wayne area. We believe a great customer experience depends just as much on what happens behind the scenes as it does on the work completed in the field. Our Office Administrator plays an important role in keeping those behind-the-scenes operations organized and making sure customers and team members receive the support they need. We're looking for someone who wants to become a dependable, long-term member of our team , takes pride in their work, and enjoys being the person who keeps things organized and moving forward. If you're organized, reliable, proactive, and comfortable taking ownership of your responsibilities, we'd love to hear from you.