POSITION SPECIFIC DUTIES AND RESPONSIBILITIES

Coordinates the daily activities of the administrative office, payroll
Acts as HR designee. Responsible for hiring of staff and maintaining HR files
Assists with inquiries and admission of clients and maintaining waitlists
Assists in onboarding of new families and clients
Answers telephone and front door
Addresses staff and provide guidance and occurrences/caution notices when needed
Purchases all inventory items needed for the center whether it be online or in-store
Provides back up support to clinical team when applicable
Maintains texting/communication system
Oversees cleanliness of lobby, administrative areas, clinical areas
Assist in the organization and updating of the Electronic Medical Records System as directed
Assists with all billing duties as assigned
Assists with weekly progress reports to COO and CEO
Assists with credit card reconciliation
Assists with ensuring all

BCBA/RBT

credentials and supervision requirements are met

Ensures that appearance and conduct are professional at all times
Assists with onboarding and training of new staff
Coordinate staff engagement and newsletters
Coordinate client/family newsletters
Scheduling of RBT's on a daily basis
Handles employee and patient grievances
Assist with insurance prior approvals
Responsible for credentialing of staff
Other duties as assigned Minimum Qualifications/Requirements
2 years' experience in leadership
High School Diploma/GED required
Proficient in MS Office with emphasis in Word, Outlook, and Excel
Experience with various Social Media platforms
Excellent customer service
Organized and able to multi task; self starter
Dependable and good attendance
Enthusiasm and positive attitude towards all people; solid team player and open to new ideas
Excellent written and oral communication skills

Work Location:

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