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RH
Robert Half
Office Manager
Career Insights for Office Manager (General)
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Scorecard
Based on Massachusetts data
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$68,462 / year median in Massachusetts
+2% projected growth
Job Description
Description We are looking for an Office Manager to oversee daily administrative operations and keep the office running efficiently. This role supports staff coordination, communication, scheduling, and workplace organization while helping maintain a detail-oriented and welcoming environment. The ideal candidate brings strong administrative judgment, attention to detail, and the ability to manage multiple priorities with consistency and discretion.
Responsibilities:
- Direct daily office activities to ensure smooth workflows, organized operations, and timely completion of administrative tasks.
- Maintain and improve office procedures, filing methods, and internal processes that support an efficient work environment.
- Monitor inventory levels for workplace materials, place supply orders, and coordinate servicing or replacement of office equipment as needed.
- Organize incoming and outgoing mail, deliveries, and general office communications to keep information moving accurately and on schedule.
- Manage calendars, reserve meeting times, prepare meeting materials, and coordinate logistics for staff meetings and other office gatherings.
- Keep Salesforce records current and accurate by reviewing data entries and updating information in a timely manner.
- Provide administrative support to department coordinators and team members, including follow-up on recurring reporting needs and office priorities.
- Assist with employee onboarding by helping schedule orientation activities, preparing materials, and supporting a positive onboarding experience.
- Welcome visitors courteously, answer incoming calls, and direct questions or requests to the appropriate staff members.
- Coordinate office coverage and internal communications while helping track weekly accountability items such as timecard issues, ratings, grades, and related staff reporting.
FLUENT SPANISH SPEAKING IS A HUGE PLUS
At least 2 years of experience in office management, administrative support, or a similar business operations role.- Demonstrated ability to manage office systems, schedules, meeting coordination, and day-to-day administrative workflows.
- Experience ordering, tracking, and maintaining office supplies and equipment in a detail-focused setting.
- Strong communication skills with the ability to interact effectively with staff, families, visitors, and external partners.
- Proficiency with Salesforce and Microsoft Excel, including accurate data entry, record maintenance, and report support.
- Comfortable handling inbound phone calls, greeting visitors, and managing multiple requests in a fast-paced environment.
- Proven organizational skills with strong attention to detail and the ability to balance competing priorities independently.
Benefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance