Office Manager The ALG Group East Lansing, MI Job Details Full-time From $48,000 a year 1 day ago Benefits Health insurance Paid time off Parental leave Professional development assistance Retirement plan Qualifications Google Workspace Executive administrative support Microsoft Office Canva Bachelor's degree Digital marketing Attention to detail Organizational skills Working with clients Newsletters (communication methods) Full Job Description Office Manager | The ALG Group Step into a role where your organizational skills, people skills, and ability to take ownership can make a meaningful difference every day. At ALG Group, we've built a community of professionals who value meaningful relationships, shared growth, and genuine collaboration. We're not just colleagues. We're a close-knit team invested in each other's success. Our core values, Embrace Caring, Value People, Integrity, Cultivate Growth, Assume Ownership, and Achieve Results , shape everything we do. As the Office Manager, you'll play a central role in keeping our firm connected, organized, and moving forward. This position supports our partners, employees, clients, and community while helping to oversee the administrative and operational functions that allow ALG Group to serve our clients well. We believe strongly in work life balance and creating an environment where fulfilled professionals can do their best work. We are looking for someone interested in growing within this position.

Key Responsibilities Office Operations:

Oversee day-to-day office operations, including the firm calendar, communications, office organization, supplies, mail, records, and general administrative needs.

Leadership Support:

Provide administrative and operational support to the partners, including scheduling, meeting coordination, follow up, confidential communications, project support, and helping turn leadership priorities into action.

Client Relations:

Serve as a primary point of contact for clients and prospective clients. Answer questions, explain processes, coordinate appointments, assist with onboarding, and help ensure clients receive a positive and professional experience.

Tax Administration:

Support the administrative side of tax preparation throughout the year, including client onboarding, document management, tax organizers, engagement letters, return tracking, client follow up, signatures, e-filing, payments, and completed file processing.

Marketing & Communications:

Create and coordinate marketing content, social media, newsletters, graphics, video content, community communications, and website updates.

Technology & Systems:

Manage and support the firm's technology and software systems, troubleshoot issues, assist employees with access and technology needs, and coordinate with software support when needed.

Employee Support:

Support the day-to-day employee experience through internal communications, time off tracking, staff meetings, employee questions, recognition, celebrations, team activities, and workplace initiatives.

Projects & Problem Solving:

Take ownership of special projects and unexpected administrative needs, research solutions, coordinate tasks, follow up on outstanding items, and step in wherever needed to keep the firm moving forward.

Community Engagement:

Identify opportunities for community involvement, networking, and sponsorships that support ALG's presence and relationships within the community.

Recruiting & Onboarding:

Coordinate the hiring process from job posting through onboarding, including candidate communication, interviews, employment offers, hiring paperwork, records, and new employee technology setup. Qualifications Bachelor's degree preferred. Previous experience in office management, administrative operations, executive support, client service, or a similar professional role preferred. Comfortable learning and working with a variety of software, technology, and digital platforms . Experience with Microsoft Office, Google Workspace, AI tools and LLMs, Canva, MailerLite, RingCentral, and Calendly preferred. Experience with Drake, XCM, or QuickBooks is a bonus. Strong organizational skills with the ability to manage multiple priorities and deadlines . Task driven and focused, with the ability to work independently and efficiently . Detail oriented and highly organized , with respect for established processes and procedures. Strong communication and interpersonal skills. Strong problem-solving skills and a willingness to take ownership of responsibilities . Adaptable and patient, with the ability to pivot when priorities shift. Ability to maintain confidentiality and exercise sound judgment when handling sensitive information. Ability to collaborate effectively with partners, employees, clients, and community contacts. Willingness to learn, ask questions, take initiative, and contribute wherever needed. Commitment to ALG Group's core values and a genuine interest in helping create a positive experience for both clients and employees. Why Join ALG? Competitive compensation and benefits backed by ALG Group's strong industry standing. Opportunities for professional growth and expanded responsibilities within the firm. A culture rooted in collaboration, service, personal relationships, and community. Commitment to personal and professional development. A diverse and engaging client portfolio, including a strong focus on supporting local non-profit organizations. Opportunities to give back through community involvement and partnerships with area non-profits. A close-knit team that values people, meaningful relationships, and shared success. ALG Group is proud to be an equal opportunity workplace and an affirmative action employer. We welcome applicants of all backgrounds and are committed to creating an inclusive environment for all employees. This position is not eligible for employer sponsored work authorization or employment visa sponsorship, now or in the future. Applicants must be legally authorized to work in the United States at the time of application and throughout their employment without requiring employer sponsorship. If you believe your skills, experience, and values align with this role, we encourage you to apply.

Job Type:

Full time

Physical Setting:

In Office, East Lansing Schedule:

Monday to Friday 8 AM to 5

PM Work Location:

In person,

East Lansing Pay:

From $48,000.00 per year

Benefits:

Health insurance Paid time off Parental leave Professional development assistance Retirement plan Application Question(s): This job is a fully in-office position. Are you able to work full-time in office in East Lansing, Michigan?

Education:

Bachelor's (Preferred) Ability to

Commute:

East Lansing, MI 48823 (Required)

Work Location:

In person