Job Overview Broussard Services is looking for an experienced, organized, and motivated Office Manager to help lead the daily operations of our Plumbing & HVAC Service Department. This is a great opportunity for someone who enjoys a fast-paced environment, knows how to keep people and schedules organized, and takes pride in providing excellent customer service.
What You'll Do:
Oversee daily scheduling and dispatch for Plumbing & HVAC service technicians Manage and support service office and administrative staff Help ensure customers receive prompt, professional service Review work orders and make sure completed jobs are ready for billing Coordinate with Accounting on invoicing, customer accounts, and documentation Manage maintenance agreement scheduling and renewals Assist with purchasing, inventory, and vendor coordination Track service department performance and help improve office processes Keep communication flowing between customers, technicians, management, vendors, and
Accounting What We're Looking For:
5+ years of office administration, dispatch, customer service, or operations experience Previous leadership or supervisory experience HVAC, Plumbing, construction, or field-service experience preferred Strong organizational and communication skills Comfortable juggling multiple priorities in a busy environment Proficient with Microsoft Office Experience with Housecall Pro or similar service/dispatch software is a plus Compensation & Benefits $60,000
Annual Salary Plus:
Health Insurance Paid Vacation Paid Holidays Full-Time Position We're looking for someone who can take ownership of the Service Department office, support our technicians and customers, and help keep the department organized, efficient, and growing. Interested? Apply today or send your resume to Broussard Services.