BIlingual Office Administrator - 19/hour

BIlingual Office Administrator•19/hour at Beacon Hill Staffing Group, LLC BIlingual Office Administrator•19/hour at Beacon Hill Staffing Group, LLC in Charlotte, North Carolina Posted in 7 days ago. $19.00 per hour

Job Description:

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. Bilingual Office Administrator•19/hour Key Responsibilities Provide administrative and customer service support for families requesting financial assistance. Follow established guidelines when responding to incoming calls from families seeking help with needs such as car repairs, home repairs, or services for their child. Review and process applications to determine eligibility for assistance. Spend approximately 50% of the time on phone calls with parents who may be stressed or in crisis; these conversations require patience, empathy, and professionalism. Maintain dignity and respect for every family while supporting them through the request process. Use Salesforce or a similar CRM for data entry, documentation, and uploading required information. Occasionally greet and assist families in person , though most interactions occur by phone. Participate in a few Saturday events each year (e.g., community distribution events). Flex time is provided when weekend work occurs. Work collaboratively within a small team environment (approximately five people). Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents:

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)