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Hargis Enterprises Inc

Bilingual P&C Licensed Office Manager - Sales & Service

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Job Description

Job Overview Are you an experienced Property & Casualty insurance professional who can lead an office, take care of clients, and confidently transition between sales and service? The Hargis Agency, an established Allstate Agency serving the Raleigh community since 1990 , is seeking a Bilingual P&C Licensed Office Manager to join our team. Our agency has a long history of success and has consistently been recognized on Allstate leaderboards and through numerous performance awards over the years. We are proud of our results, but equally proud of how we take care of our clients. Our Agency Owner is a former educator who believes insurance shouldn't be confusing. We take the time to help clients understand their coverage, what it means, and how to make informed decisions about protecting what matters most. We are looking for an experienced insurance professional who shares that philosophy and wants to build a long-term career with an established, successful agency. What You'll Do This is a hands-on leadership position combining office management, customer service, and insurance sales. You must be comfortable switching gears throughout the day and handling both client needs and sales opportunities. Compensation & Benefits $50,000-$100,000 annual earning potential, depending on experience and performance Compensation includes: Competitive base pay based on experience Commission opportunities Bonus opportunities Paid Time Off (PTO) Monday-Friday schedule No weekends Established agency with a strong reputation and history of success Opportunity to take on a key leadership role within the agency A Great Raleigh Location Our office is conveniently located at 2840 Plaza Pl, Ste 104 in Raleigh, near Crabtree Valley Mall with easy access to restaurants, shopping, and other amenities. Who Will Thrive Here? This opportunity is ideal for someone who is smart, organized, dependable, confident, and highly professional. You understand that great insurance professionals don't simply process transactions—they educate clients, solve problems, uncover needs, and build relationships. If you're an experienced, bilingual P&C professional looking for an established agency where you can use your leadership, sales, service, and communication skills and build a long-term career, we'd like to hear from you. Apply today to be considered for the Hargis Agency team.

Salary Range:

$50,000.00 - $100,000.00 per year Benefits Annual Base Salary

+ Commission

+ Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Requirements To be considered, candidates must meet the following requirements: Fluent bilingual English/Spanish - must be able to speak, read, and write fluently in both languages Active Property & Casualty Insurance License 2+ years of Property & Casualty insurance industry experience Ability to work full-time, in-office at our Raleigh, NC location Proven ability to handle both insurance sales and customer service Excellent verbal and written communication skills Strong problem-solving and critical-thinking abilities Ability to explain insurance products and coverage in a way clients can easily understand Strong organizational and time-management skills High level of integrity and professionalism Ability to work independently, take initiative, and prioritize competing responsibilities Comfortable working in a fast-paced environment and moving quickly between different types of client interactions Some college coursework completed; college degree is not required Demonstrated employment stability and interest in a long-term career opportunity

Preferred Qualifications:

Previous Office Manager, Agency Manager, Team Lead, Senior CSR, or similar leadership experience Prior experience working in a captive insurance agency environment Proven P&C insurance sales results Experience coaching, mentoring, or helping lead other team members Responsibilities Help manage day-to-day operations of the agency office Provide exceptional service to existing policyholders Educate clients about their policies, coverages, options, and potential gaps Explain insurance products clearly in both English and Spanish Identify opportunities to cross-sell and offer additional insurance products based on client needs Handle inbound and outbound sales conversations Quote and sell Property & Casualty insurance products Assist clients with policy changes, billing questions, coverage questions, and other service needs Build strong, long-term relationships with clients Resolve client concerns and problem-solve professionally Transition efficiently between sales, service, administrative, and leadership responsibilities Maintain accurate client and policy information Help keep the office organized, efficient, and focused on agency goals Support the Agency Owner and help provide leadership within the office Maintain a high level of professionalism, confidentiality, compliance, and integrity About Us Our Agency is located in Raleigh, NC specializing in Home, Life, and Auto insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always put the customer first. Apply to our team today!

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance