Office Manager

Office Manager Stillpoint Counseling and Wellness Wilmington, NC Job Details Full-time $38,000 - $50,000 a year 14 hours ago Benefits 401(k) Paid time off 401(k) matching Professional development assistance Qualifications Computer operation Google Workspace Phone communication Spreadsheets Word embeddings Filing Administrative experience Desktop applications Data entry Multi-line phone systems Clerical experience Productivity software Office phone management Office record organization Full Job Description Job Overview We are seeking a dynamic and highly organized Office Manager to lead the daily operations of our busy office environment. The Office Manager is responsible for the daily administrative operations of the practice, ensuring smooth workflow, excellent client experience, and efficient coordination of office systems and staff support. This role oversees administrative processes, supports the administrative team, maintains office organization and compliance standards, and serves as a key communication point between leadership, clinicians, clients, and administrative staff. The Office Manager helps create a welcoming, organized, and professional environment that supports both client care and practice growth. Responsibilities Oversee administrative and office operations to ensure smooth workflow and efficient client support. Oversee front office operations, including reception coverage, scheduling support, and communication workflows. Provide administrative team support and supervision including onboarding, training, and ongoing supervision of administrative employees Manage all administrative schedules and coordinate team meetings Oversight of client relations and scheduling Provide systems and operations support to leadership by knowing and implementing all policies and procedures including HIPAA compliance Oversee daily financial and administrative operations, ensuring accurate invoicing, timely insurance billing, and proactive account collections to maximize cash flow. Participate in additional shared administrative responsibilities Requirements Proven experience in office management or administrative roles with strong clerical skills and organizational abilities. Proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace applications, and basic computer literacy. Excellent phone etiquette with experience managing multi-line phone systems and providing superior customer service. Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively. Previous experience in roles such as dental or medical receptionist, personal assistant, or office coordinator is highly desirable. Knowledge of clerical procedures including filing systems, data entry, proofreading, and calendar management. Join us as an Office Manager and become a vital part of a vibrant team dedicated to operational excellence! We value energetic professionals who thrive in fast-paced environments and are eager to contribute their expertise to create an organized, welcoming workplace where everyone can succeed.

Pay:

$38,000.00 - $50,000.00 per year

Benefits:

401(k) 401(k) matching Paid time off Professional development assistance

Work Location:

In person