Perfect Connections Security Systems is seeking an experienced, hands-on Office Manager to take ownership of the day-to-day operations of our established security and life-safety service business.

You Are:

Responsible for maintaining smooth and efficient office operations, bookkeeping, scheduling, and supporting employee-related administrative tasks. This position will handle admin duties as well as work closely with the owner to refine and maintain company processes as well as the following duties. As we grow some duties will be delegated to others.

Your Location:

1 W. Cliff St. Somerville, NJ 08876

Your Schedule:

Full-Time | 40 Hours Per Week Mon-Fri 7:30am-4:30pm

Your Manager:

Stacey, Operations Manager & Patrick, Owner Your Contribution to

Perfect Connections:

Operations Manage daily technician scheduling, dispatch and schedule changes with the Service Manager Coordinate service calls, installations, inspections and other field activity Communicate with technicians and field leadership throughout the day Review completed work and ensure documentation and follow-up are completed Keep team on track and on process Creating processes, flowcharts and SOPs Customer Service Manage customer communication, including scheduling issues and escalations Financial AR/AP Prepare invoices and supporting accurate, timely billing Payroll/timekeeping support Maintain accurate customer, job and service information within company systems Team Accountability Identify operational problems and following them through to resolution Hold team members accountable for required documentation and follow-through Support hiring, onboarding and employee administration as needed, including temps and contractors

Your Ideal Background/Experience:

5+ years in operations or service management, ideally in a field-service or trades environment Experience with scheduling, dispatch or field workforce coordination Experience with invoicing, AR and collections Proven ability to direct employees and hold them accountable Strong organizational and communication skills; confident working with ownership Perfect Connections Contribution to

You:

$75-$95k/yr 401k w/ Match (3% match after 1 year)

Medical:

50% of the Individual covered

PTO:

1 week after 6 months, 2 weeks after 1 year 6 Paid Holidays About Perfect Connections Since 1992 Perfect Connections has been a trusted security systems company in central and northern New Jersey for custom home & commercial security systems. With decades of experience in the security industry, we know the lay of the land when it comes to security systems, the challenges facing customers and how to create the best custom solutions. We remain on the cutting edge providing you with tools and systems that make life easier, safer, and worry free allowing you to focus on things that matter most.

Pay:

$75,000.00 - $95,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person