Job Description Office Manager Company :

Saratoga Roofing Contractors Location :

Saratoga Springs, NY Job Type :

Full-Time Compensation :

$50,000 - $75,000 annually Salary (based on experience) Are you an organized, detail-oriented professional ready to manage the day-to-day operations of a thriving home improvement company? At Saratoga Roofing Contractors, we're seeking a motivated Office Manager to ensure our office runs like clockwork. Your role will be pivotal in supporting our team, delighting our customers, and driving operational excellence. Whether you're an experienced office manager or a seasoned administrator looking for your next challenge, we'll provide the tools and support to help you excel.

What You'll Do Manage Office Operations :

Oversee daily administrative tasks to ensure the smooth functioning of the office.

Customer Communication :

Answer phone calls, respond to emails, and provide exceptional customer service.

Scheduling and Coordination :

Arrange appointments for sales staff and project teams, ensuring efficient use of resources.

Data Management :

Maintain accurate records in the CRM system, track project progress, general book keeping, and manage invoices.

Support Sales and Operations :

Assist with preparing permits, coordinating with contractors, and communicating updates to customers.

Problem-Solving :

Tackle challenges with a proactive and solutions-oriented mindset.

General Office Duties :

Handle filing, ordering supplies, payroll, and maintaining a welcoming office environment.

What You'll Bring Experience :

Proven experience in office management, administration, or a similar role.

Strong Organizational Skills :

Ability to manage multiple tasks, prioritize effectively, and maintain a high level of accuracy.

Communication Proficiency :

Excellent verbal and written communication skills to engage with customers and team members.

Technical Aptitude :

Familiarity with CRM systems, Microsoft Office Suite, JobNimbus, and QuickBooks.

Problem-Solving Abilities :

A proactive approach to identifying and resolving issues as they arise.

Team Spirit :

A collaborative attitude with a commitment to supporting the company's goals.

Key ResponsibilitiesYear-Round Responsibilities Administrative Tasks :

Oversee daily office operations, including scheduling, correspondence, and record-keeping. Maintain organized digital and physical files for projects, permits, invoices, and payroll. Manage office supplies and vendor relationships.

Customer Communication :

Serve as the primary point of contact for customers, addressing inquiries and providing updates. Schedule estimates, inspections, and installations. Resolve customer complaints and ensure satisfaction, even if calls occur after typical business hours.

Bookkeeping :

Process invoices, accounts payable/receivable, and payroll. Reconcile financial records and prepare monthly reports. Assist in preparing year-end financial documentation and tax preparation in collaboration with the accounting firm.

Team Coordination :

Communicate daily schedules and updates with field crews and foremen. Assist with onboarding and training of new staff. Ensure compliance with company policies and procedures.

DOT Compliance and Insurance :

Ensure compliance with Department of Transportation (DOT) regulations. Manage audits and documentation for workers' compensation and liability insurance.

Marketing and Strategic Input :

Collaborate with the owner on marketing ideas and strategies to drive business growth. Contribute to brainstorming and implementing process improvements.

Problem-Solving :

Address unexpected issues such as material delays, scheduling conflicts, or emergency calls. Work closely with the sales team to ensure smooth handoffs from lead generation to project execution. Why Join Saratoga Roofing Contractors? We value hard work and dedication and offer benefits designed to reward your commitment: Competitive salary of $50,000-$75,000 annually, based on experience. Comprehensive paid training program to set you up for success. Health, dental, and vision insurance options (after one year). Competitive 401(k) savings plan with company match (after one year). Flexible scheduling and opportunities for career growth. Paid time off

Compensation & Schedule Pay :

$50,000-$60,000 annually (based on experience).

Schedule :

Monday through Friday, with occasional flexibility required to meet needs. Join Us If you're ready to make a meaningful impact as part of a growing team, we want to hear from you! At Saratoga Roofing Contractors, we're committed to providing the tools, training, and support you need to thrive. Apply today and take the next step toward a fulfilling career in office management!

Job Type :

Full-time Pay :

$50,000-$60,000 per year

Benefits :

Health insurance 401(k) with company match Paid time off Flexible schedule Opportunities for advancement

Job Type:

Full-time Pay:

$50,000.00 - $80,000.00 per year

Benefits:

Flexible schedule Health insurance Paid time off

Experience:

QuickBooks:

1 year (Required) Office management: 1 year (Preferred) Ability to

Commute:

Ballston Spa, NY 12020 (Required)

Work Location:

In person