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Full-Time Business Office Manager Aventura at Walton Hills Aventura at Walton Hills is seeking an experienced and detail-oriented Business Office Manager to join our team. The Business Office Manager is responsible for overseeing the day-to-day administrative and financial functions of the facility while ensuring accurate records, timely billing, and excellent customer service. What We Offer Competitive compensation Comprehensive benefits for eligible employees Supportive leadership team Professional growth opportunities Meaningful work in a resident-focused environment Positive and collaborative workplace Position Responsibilities Manage the daily operations of the business office and ensure efficient administrative processes. Oversee resident billing, accounts receivable, collections, and payment processing. Maintain accurate resident financial records and ensure information is updated as needed. Assist with Medicaid, Medicare, private-pay, and other payer-related billing and documentation. Monitor outstanding accounts and follow up on unpaid balances. Work closely with residents and families regarding billing questions, account balances, payment arrangements, and financial documentation. Process admissions, discharges, and changes in resident financial status accurately and timely. Maintain organized financial and administrative records in accordance with facility policies and regulatory requirements. Prepare reports and provide financial information to facility leadership as needed. Collaborate with the Administrator, corporate billing team, nursing department, social services, and other departments to resolve account issues. Assist with audits and ensure required documentation is complete and readily available. Handle confidential resident and financial information with professionalism and discretion. Support payroll, accounts payable, purchasing, and other office functions as assigned. Ensure compliance with company policies, state and federal regulations, and applicable long-term care requirements. Qualifications Associate or bachelor's degree in business, accounting, healthcare administration, or a related field preferred. Previous experience in a business office, healthcare, long-term care, skilled nursing, or related environment . Experience with Medicare, Medicaid, insurance billing, and accounts receivable is highly preferred. Strong organizational and time-management skills. Excellent written and verbal communication skills. Strong attention to detail and accuracy. Ability to maintain confidentiality and handle sensitive financial information. Proficiency with Microsoft Office and computerized billing/accounting systems. Ability to work independently while collaborating effectively with facility leadership and staff. Join Our Team! If you are an organized and motivated professional with experience in healthcare business office operations and are looking for an opportunity to make a difference, Aventura at Walton Hills wants to hear from you! Apply today and become part of our team dedicated to providing exceptional care and service to our residents.