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Front Office, Project Manager - INTL India
Pittsburgh, PA
Posted yesterday
Apply Now Job Description We are seeking a senior Project Manager with deep Microsoft Dynamics CRM experience and a proven track record leading the end-to-end delivery of Front Office transformation programs, specifically CRM and/or CPQ initiatives. This individual will be responsible for driving project execution, managing stakeholders, and ensuring successful delivery across the full project lifecycle within a complex Supply Chain environment. The ideal candidate combines strong project management discipline with hands-on experience delivering enterprise Microsoft Dynamics solutions from requirements through deployment and post-production stabilization. Key Responsibilities Lead end-to-end delivery of Microsoft Dynamics CRM and/or CPQ projects. Manage project scope, timeline, budget, risks, dependencies, and stakeholder communications. Drive execution across business, product, delivery, and technical teams. Ensure successful planning, estimation, and execution of project deliverables. Participate in and lead Agile/Scrum ceremonies, including sprint planning, standups, reviews, and retrospectives. Remove delivery roadblocks and support teams in achieving project objectives. Partner with business stakeholders to align technology solutions with operational and customer-facing business goals. Track and report delivery metrics and project health indicators, including: Velocity Trends Committed vs. Delivered Defect Leakage / Escaped Defects Successful Deployment Frequency Code Coverage Automation Coverage Technical Debt Tracking Conduct regular team 1:1s and document action items and outcomes. Drive continuous improvement, governance, and delivery excellence across the program. Manage vendor, SI, and cross-functional teams involved in CRM/CPQ implementations. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 10-15+ years of overall Project Management experience. Strong Microsoft Dynamics CRM experience required. Proven experience delivering end-to-end CRM and/or CPQ implementations and transformation programs. Demonstrated success managing large-scale Front Office initiatives from requirements through go-live. Experience leading enterprise software delivery teams in Agile environments. Supply Chain industry experience. Strong stakeholder management and executive communication skills. Expertise in Agile/Scrum delivery methodologies. Experience managing cross-functional teams including business, product, engineering, QA, and architecture. Microsoft Dynamics 365 Customer Engagement (CE) experience. CPQ platform experience (Experlogix, Salesforce CPQ, Oracle CPQ, Conga, PROS, or similar). Experience modernizing quote-to-cash, customer engagement, or sales operations processes. Experience managing global delivery teams and system integrators. Knowledge of Order Management, Pricing, Sales Operations, or Customer Service functions. Microsoft certifications related to Dynamics 365. Apply Now
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Pittsburgh, PA
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